At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you'll do:
The Customer Advisory Architecture Advisor (AA) works closely with SAP’s Sales organization and the Partner ecosystem to define the account strategy. AAs work with the customer to understand their business and technical needs.
Bridge the gap between the customer’s business strategy and relevant SAP solutions by working with the customer Architects to understand their current AS-IS landscape and in partnership with them create To-Be business and solution architectures and an enterprise level transformation.
Lead the business and technical solution engagements with the customer stakeholders, crafting the overall narrative to the customer of how to attain their objectives with SAP.
Support the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption & consumption, as well as footprint expansion.
Support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team, identifying necessary expert resources needed to address customer specific requirements.
Drive business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer, and partners.
Provide a linkage from the customer to SAP product development leadership.
Create an SAP Architecture Vision for the Customer.
Support building customer demand through appropriate thought leadership positioning.
Understand customer’s business process map and business model with industry reference architecture focus.
Understand customer’s current enterprise landscape and future needs.
Drive the positioning of standard cloud architectures (plug & play) leveraging standard cloud solutions.
Build Key Customer Architecture Deliverables: Business & Solution Architecture, Target State, Transformation Roadmap.
Drive business architecture and capability mapping to high level solution design.
Ensure IT feasibility of the business capabilities mapping to SAP solution architecture.
Support customer cloud transformation roadmap definition (business and application focus).
Drive customer cloud/hybrid transformation roadmap definition with a focus on standard cloud application and technology focus.
Be a Trusted Architecture Advisor for the Customer.
Align transformation roadmap with current adoption/solution consumption.
Support transformation roadmap governance & adaptation based on evolution of customer needs and SAP solutions.
Drive solution expansion by highlighting value & linkages to the broader SAP Portfolio.
Evangelise strategic SAP innovation areas and strategy such as AI and Data Strategy.
What you bring:
Extensive experience within the SAP eco-system, able to demonstrate a deep understanding of what it takes to successfully transform a business with SAP, typically with a PreSales or Consulting organization.
Considerable experience with software/IT organizations as an IT Architect or Enterprise Architect and/or specific expertise with software solutions through Solution Management, Presales, Adoption/Consumption, Consulting or Business Development, demonstrating successful outcomes over multiple years.
Deep knowledge of Cloud, Hosted Services, SaaS/ PaaS models and Cloud-based commerce/business networks.
Proven professional networks in the market to drive pipeline and revenue growth for SAP.
Proven track record of success in the selected industry area, if required.
Proven leadership and project management experience.
Proven experience of driving tangible outcomes in Enterprise Architecture for customers.
Always learning: a growth mindset in this role is essential, not just for the SAP solutions but to maintain a close understanding and appreciation of competitive solutions.
Fluency in English: demonstrating excellent presentation and communication skills; any other language is an asset.
Education: Bachelor's degree (or equivalent) required, MBA or equivalent degree preferred from accredited university.
Design Thinking experience in customer facing engagements is desirable.
Togaf or SAPIEA-10 certifications and experience in using the SAP Enterprise Architecture Methodology tools is an added value for candidates.
Meet your team:
At the core of our mission, the Architecture Advisor team is dedicated to guiding our customers through their cloud business transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments.
We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP’s products and services, we help customers unlock the full potential of their technology solutions.
What sets our team apart
is our deep understanding of each customer’s unique industry landscape. By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation. Whether helping customers overcome obstacles or identifying new growth avenues, the Architecture Advisor team is committed to delivering value every step of the way. Note : Multiple openings are available for this position. Skills you’ll use: Professional Skills : Business Transformation, Customer Orientation, Strategic Thinking, Complex Problem Solving Tech Industry & SAP General Skills : Technology Innovation, SAP Cloud Suite Portfolio, RISE and GROW with SAP Role Specific Skills : Business Architecture, Transformation Roadmap Design & Management, Clean Core Strategy, Storytelling, Design Thinking Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
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is our deep understanding of each customer’s unique industry landscape. By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation. Whether helping customers overcome obstacles or identifying new growth avenues, the Architecture Advisor team is committed to delivering value every step of the way. Note : Multiple openings are available for this position. Skills you’ll use: Professional Skills : Business Transformation, Customer Orientation, Strategic Thinking, Complex Problem Solving Tech Industry & SAP General Skills : Technology Innovation, SAP Cloud Suite Portfolio, RISE and GROW with SAP Role Specific Skills : Business Architecture, Transformation Roadmap Design & Management, Clean Core Strategy, Storytelling, Design Thinking Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
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