We are looking for a Data Services Manager to join our team based in Leeds or Solihull. This role supports the hybrid working model and pays from £66,660 - £79,595 along with a market leading benefits package.
Data Services Manager
Here's what you'll be doing
The Data Services Manager is responsible for providing a commercial Data function (Data Collection, Data Retrieval, Data Aggregation, and Meter Administrator functions) to I&C's metering portfolio for the Advanced market. Key responsibilities include: Deliver Data Collector (DC), Data Aggregator (DA), and Data Retrieval (DR) operations on behalf of I&C. Ensure compliance with all regulatory and industry targets and requirements in relation to DC, DA, and DR service delivery. Validate pre-billing of half-hourly data and ensure it aligns with settlement information. Establish robust interfaces with core service teams and market-facing teams. Develop a framework for managing issues leading to the misalignment of settlement and billing volumes. Deliver accurate, timely billing in line with forecast, customer, and contractual expectations for off-supply customers. Manage exceptions, customer billing queries, manual billing, account maintenance, and account changes for off-supply customers. Develop strategic relationships with internal and external stakeholders. Lead, develop, and motivate teams, fostering a high-performance culture. Act as a key advisor on metering strategy to senior leadership. What we need from you
To succeed in this role, you will need: Knowledge of the energy markets and associated regulatory and legal frameworks. Ability to operate within a highly complex and rapidly changing market. Experience in negotiating with and managing outsourced contracts. Ability to analyse and interpret complex data to optimize financial and service performance. Strong leadership and coaching capabilities. Strong organizational skills to balance tactical and strategic business priorities. Financial control and commercial management skills. Experience leading teams through change. Strategic responsibility for setting or influencing business strategy. Commercial understanding of the metering business and UK’s energy market. Enthusiasm for delivering and exceeding business performance. A confident communicator. Eagerness to deploy new technologies to increase performance and efficiency. Creative thinking to find new opportunities and resolve emerging problems. Here’s what you need to know
Award-Winning Benefits : Our market-leading benefits package includes 26 days of holiday plus bank holidays, a generous pension scheme, life cover, bonus opportunities, and access to 20 flexible benefits with tax and/or NI savings. Recognised for Family-Friendly and Hybrid Policies : We earned
Double Recognition at the Personnel Today Awards
for our exceptional family-friendly and hybrid working initiatives. Inclusive Employer : We’re committed to equal opportunities, diversity, and fairness for everyone. Support for Disabled Applicants : We guarantee an interview for all disabled candidates who meet the minimum role criteria. Development Opportunities : With inclusive talent networks, learning resources, and skill-building programs, your career growth is a priority. At a glance
Get in touch
For more information about the role please contact Ailsa MacQuillin on ailsa.whaley@eon-uk.com About us
E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world.
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Here's what you'll be doing
The Data Services Manager is responsible for providing a commercial Data function (Data Collection, Data Retrieval, Data Aggregation, and Meter Administrator functions) to I&C's metering portfolio for the Advanced market. Key responsibilities include: Deliver Data Collector (DC), Data Aggregator (DA), and Data Retrieval (DR) operations on behalf of I&C. Ensure compliance with all regulatory and industry targets and requirements in relation to DC, DA, and DR service delivery. Validate pre-billing of half-hourly data and ensure it aligns with settlement information. Establish robust interfaces with core service teams and market-facing teams. Develop a framework for managing issues leading to the misalignment of settlement and billing volumes. Deliver accurate, timely billing in line with forecast, customer, and contractual expectations for off-supply customers. Manage exceptions, customer billing queries, manual billing, account maintenance, and account changes for off-supply customers. Develop strategic relationships with internal and external stakeholders. Lead, develop, and motivate teams, fostering a high-performance culture. Act as a key advisor on metering strategy to senior leadership. What we need from you
To succeed in this role, you will need: Knowledge of the energy markets and associated regulatory and legal frameworks. Ability to operate within a highly complex and rapidly changing market. Experience in negotiating with and managing outsourced contracts. Ability to analyse and interpret complex data to optimize financial and service performance. Strong leadership and coaching capabilities. Strong organizational skills to balance tactical and strategic business priorities. Financial control and commercial management skills. Experience leading teams through change. Strategic responsibility for setting or influencing business strategy. Commercial understanding of the metering business and UK’s energy market. Enthusiasm for delivering and exceeding business performance. A confident communicator. Eagerness to deploy new technologies to increase performance and efficiency. Creative thinking to find new opportunities and resolve emerging problems. Here’s what you need to know
Award-Winning Benefits : Our market-leading benefits package includes 26 days of holiday plus bank holidays, a generous pension scheme, life cover, bonus opportunities, and access to 20 flexible benefits with tax and/or NI savings. Recognised for Family-Friendly and Hybrid Policies : We earned
Double Recognition at the Personnel Today Awards
for our exceptional family-friendly and hybrid working initiatives. Inclusive Employer : We’re committed to equal opportunities, diversity, and fairness for everyone. Support for Disabled Applicants : We guarantee an interview for all disabled candidates who meet the minimum role criteria. Development Opportunities : With inclusive talent networks, learning resources, and skill-building programs, your career growth is a priority. At a glance
Get in touch
For more information about the role please contact Ailsa MacQuillin on ailsa.whaley@eon-uk.com About us
E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world.
#J-18808-Ljbffr
