The post holder will provide support for the team from a clinical and leadership perspective (covering a service operating 24 hours a day, 7 days a week). They will be responsible for supporting the overall standards which will include assessment of need, risk screening, and delivery of care in line with the organisations policy and procedures. The post holder will work to ensure continuity of care for service users on their journey through the service. The post holder will be multi-skilled and adaptable and be expected to be flexible in terms of delivering care within a variety of settings. They will undertake triage and assessments, providing enhanced risk assessment and care delivery to those presenting in mental health crisis. The post holder will be a part of and work closely with the Clinical / Operational Leadership Team to ensure effective and safe services. The post holder will ensure effective communication and provide sound clinical supervision to junior staff. The post holder will provide appropriate education within the team and wider health economy in line with Key Performance Targets and identified need. They will support the development of a skilled and flexible workforce within the Core 24, ensuring staff are supported in developing and maintaining appropriate levels of skills. Key Duties
Coordinate the care of service users; carrying out assessments, evaluation and safety planning for their own clients and engaging in safety huddles with the wider team. Ensure that the service users care plan is developed to meet the assessed need of the individual and that unqualified staff are delivering care as identified in the care plan. Liaise with family members, carers, and significant others when completing the assessment and developing a care plan. Undertake and supervise risk assessments and formulation of risk management plan for service users under your care, taking note of the contributions from other members of the team, family members, carers, and significant others. Ensure Safeguarding Children and Adults requirements are followed and participate in meetings as appropriate. Support unqualified staff to ensure delivery of a high standard of care to service users. Participate in setting standards for care based on sound evidence-based and research findings. Communicate to other members of the multi-disciplinary team information which has an impact on the service user's care. Use verbal and non-verbal communication skills gained through training or experience to impart sensitive information. Check understanding of information where there are barriers to effective communications. Give and receive accurate up-to-date information regarding service users' care in reviews and multi-disciplinary meetings. Maintain accurate and up-to-date knowledge of the Mental Health Act / Mental Capacity Act and other relevant legislation. Ensure that all relevant information with regards to a service user's care and treatment is documented accurately and legibly into the health record. Supervise and monitor the entries made by unqualified staff. Ensure that all incidents or near misses are documented as per trust policy and that any follow-up action is taken. React pro-actively in cases of service user crisis and put in place immediate plans to resolve the situation with supervision and guidance as appropriate. Participate in team meetings, development, and reflective practice. Professional Development
Be responsible for maintaining relevant professional registration and PREP requirements. Participate in ongoing learning to maintain and develop practice utilising CPD, self-directed learning, reflective practice, coaching, mentorship, clinical supervision, and performance management in the interests and needs of yourself and the service. Provide an effective link between mental health services and primary care, acting in an advisory capacity to professionals in other fields. Develop effective working relationships with other professionals outside of the Trust to enhance the delivery of care to service users. Participate as a supervisor and supervisee in the Divisional performance management/supervision framework. Take responsibility for maintaining and developing own knowledge and skills within own area of work. Attend, as appropriate, courses and conferences, and to feedback and share knowledge gained from attendance. Be professionally accountable for own actions as a registered practitioner. Act, always, in accordance with trust policies and procedures, ensuring that unqualified staff are adhering to policy and procedure. Undertake mandatory training as identified by the Trust and Division to ensure that all actions are in line with training. Keep up to date with developments in professional practice and make recommendations for change to senior staff, as appropriate. Application Information
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview. As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust's guaranteed interview scheme you can indicate this in the personal information section of your online application form. Should you require a reasonable adjustment to our recruitment process please email [email protected] to ensure that measures can be put in place to support you. We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications. The Trust expects all post holders who require an enhanced DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Flexible working requests will be considered for all roles. About Mersey Care
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
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