Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers Responsible for CRM data gathering & quality management Contribute to achieve the location's performance targets and individual KPI's Support in transaction, complaint & return handling Participate in regular trainings to continuously develop Support in all operations for loss prevention and stock management Proficient utilization of business systems & latest technology Drive the use of all available tools and ensure procedures are executed and policies followed Your profile:
Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry Excellent interpersonal and communication skills at all levels Demonstrate strong commercial acumen and brand knowledge Ability to be flexible & adaptable to the need of the business Willingness to constantly learn & develop High cultural knowledge & awareness Proactive and positive attitude Your benefits:
Competitive salary, commission and attractive benefits Global career path for specialists and leadership Tailored trainings and development opportunities International and inspirational working environment with a dynamic work culture We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive. Do you feel it's time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
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