As a Claims Desktop Motor Engineer, you will assess prospects of repair vs. total loss utilizing engineering tools available in accordance with guidelines and procedures, taking commercial decision-making into account. You will also mitigate ancillary claim spend on hire, storage, and recovery charges.
You will provide accurate assessments of repair costs by authorizing repairs and supervising the prompt payment of accounts within established guidelines and procedures.
Location:
Remote (initial training will be on-site in Sevenoaks) Working hours:
37.5 hours per week, Monday to Friday from 9:00 am to 5:30 pm Salary:
Competitive, plus a performance-related bonus of up to £2000 per annum What you will be doing: Obtain high-quality value-for-money repairs that do not adversely affect the safety of the vehicle Prompt and accurate production of reports and estimates and authorization of repairs, together with the valuation of vehicles Accurate categorization and timely disposal of salvage in accordance with the ABI guidelines Develop and maintain effective relationships with claims handlers, repairers, and intermediaries to ensure the best outcome for the business and customer Monitor repair work and activities of repairers to ensure that the average repair cost falls within the motor engineers’ territory minimum number of substandard repair referrals What we’re looking for: Thorough knowledge of the methods of motor vehicle accident repair Experience in estimating and negotiation VDA ATA AQP Accreditation Thorough knowledge of Computerized Estimation Systems (Audatex and Glassmatix) Thorough knowledge of Thatcham Escribe About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across the UK. We help more than 50,000 customers find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance, we provide full training and continuous coaching in-house. You will receive in-depth FCA regulated industry knowledge and have all the tools necessary to help you grow your career with the business. We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. The Acorn Group is a Great Place to Work 2024/5. A record number of Acorn employees completed the survey. The results overwhelmingly revealed that the group is welcoming, supportive, and a great place to forge a career. There is always room for improvement though. We have big plans to improve even further in 2025. Why Acorn Insurance? Acorn Insurance wants to give you more than a job; we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the “your tomorrow” benefits you will receive include: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme Perk Box Online & High Street vouchers and discounts Fresh fruit deliveries twice a week* £250 Refer a friend bonus. Cycle to work scheme. Free eye test vouchers and a contribution towards the frames Free self-development & qualifications via Magpie Learning A comprehensive Mental Health support with a wide network of mental health first aiders and free counseling sessions Free Hot Drinks* Regular Employment Engagement including ongoing competitions with fantastic prizes. *On selected sites All roles are subject to DBS and Financial checks; any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognize that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
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Remote (initial training will be on-site in Sevenoaks) Working hours:
37.5 hours per week, Monday to Friday from 9:00 am to 5:30 pm Salary:
Competitive, plus a performance-related bonus of up to £2000 per annum What you will be doing: Obtain high-quality value-for-money repairs that do not adversely affect the safety of the vehicle Prompt and accurate production of reports and estimates and authorization of repairs, together with the valuation of vehicles Accurate categorization and timely disposal of salvage in accordance with the ABI guidelines Develop and maintain effective relationships with claims handlers, repairers, and intermediaries to ensure the best outcome for the business and customer Monitor repair work and activities of repairers to ensure that the average repair cost falls within the motor engineers’ territory minimum number of substandard repair referrals What we’re looking for: Thorough knowledge of the methods of motor vehicle accident repair Experience in estimating and negotiation VDA ATA AQP Accreditation Thorough knowledge of Computerized Estimation Systems (Audatex and Glassmatix) Thorough knowledge of Thatcham Escribe About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across the UK. We help more than 50,000 customers find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance, we provide full training and continuous coaching in-house. You will receive in-depth FCA regulated industry knowledge and have all the tools necessary to help you grow your career with the business. We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. The Acorn Group is a Great Place to Work 2024/5. A record number of Acorn employees completed the survey. The results overwhelmingly revealed that the group is welcoming, supportive, and a great place to forge a career. There is always room for improvement though. We have big plans to improve even further in 2025. Why Acorn Insurance? Acorn Insurance wants to give you more than a job; we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the “your tomorrow” benefits you will receive include: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme Perk Box Online & High Street vouchers and discounts Fresh fruit deliveries twice a week* £250 Refer a friend bonus. Cycle to work scheme. Free eye test vouchers and a contribution towards the frames Free self-development & qualifications via Magpie Learning A comprehensive Mental Health support with a wide network of mental health first aiders and free counseling sessions Free Hot Drinks* Regular Employment Engagement including ongoing competitions with fantastic prizes. *On selected sites All roles are subject to DBS and Financial checks; any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognize that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
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