Complaints Officer
Based in Bromley
Temp to Perm contract
Office based
42.5 hours per week
As a Complaints Officer, you'll report to a Complaints Team Manager.
Our role within the complaints team will involve handling various administrative tasks related to complaints. This includes engaging with our residents via telephone, email, and formal written correspondence.
Your responsibilities will encompass:
Logging new complaints Processing compensation claims Responding to complaints and enquiries from elected members Letter writing
Meticulous attention to detail is a crucial aspect of this role.
Skills required: Customer focus Attention to detail Strong letter writing skills Task-driven approach Collaborative working
#J-18808-Ljbffr
As a Complaints Officer, you'll report to a Complaints Team Manager.
Our role within the complaints team will involve handling various administrative tasks related to complaints. This includes engaging with our residents via telephone, email, and formal written correspondence.
Your responsibilities will encompass:
Logging new complaints Processing compensation claims Responding to complaints and enquiries from elected members Letter writing
Meticulous attention to detail is a crucial aspect of this role.
Skills required: Customer focus Attention to detail Strong letter writing skills Task-driven approach Collaborative working
#J-18808-Ljbffr
