We’re seeking an enthusiastic and driven individual to help us achieve world-class retention rates. If you’re excited about joining a fast-growing, collaborative company with endless opportunities for progression and development—read on!
The company:
A leading tech company specialising in providing data on the fastest-growing businesses in the UK. Their mission is to become a global data powerhouse, empowering organisations to connect and collaborate with ambitious, high-growth companies worldwide.
The Role:
As a
Retentions Account Manager , you’ll combine relationship-building expertise with a results-driven mindset. You'll manage a portfolio of approximately 90 clients, taking the time to understand their unique needs, building trust, and ensuring they achieve their goals with our platform. Key Responsibilities Maximising retention : Proactively manage your client portfolio to achieve high retention rates—and enjoy the rewards of your success. Understanding client goals : Collaborate with decision-makers to align their goals with our platform, creating clear action plans for long-term success. Building strong relationships : Regularly engage with clients through email, phone calls, and in-person meetings. Driving customer success : Monitor and improve client health metrics to enhance their experience and satisfaction. Creative account management : Efficiently manage a large client base by prioritising efforts and exploring new ways to maximise impact. What we need from you: We’re looking for individuals with diverse backgrounds and skills, but here’s what you’ll need to succeed: Experience : At least 1+ year of hitting individual commercial targets. Curious and coachable : You love learning, embrace feedback, and adapt quickly. Strong communicator : You can connect with a variety of personalities and explain complex ideas in a clear, audience-friendly way. Resilient and goal-oriented : Highly organised, determined, and always ready to go the extra mile to achieve success. What's on offer with this role: In addition to the salary and bonus package shared above, they offer: Professional development : Ongoing training, development opportunities, and access to free books. Equity options : A substantial share options scheme so you can share in the company’s growth. Health and wellness : Free counselling and wellness resources. Travel perks : Subsidised travel, including a rail season ticket loan, free railcards, and a cycle-to-work scheme. If you’re passionate about building relationships, driving customer success, and thriving in a fast-paced environment, we’d love to hear from you! Seniority level
Associate Employment type
Full-time Job function
Business Development, Sales, and Customer Service Industries
IT System Custom Software Development, IT Services and IT Consulting, and Technology, Information and Media
#J-18808-Ljbffr
Retentions Account Manager , you’ll combine relationship-building expertise with a results-driven mindset. You'll manage a portfolio of approximately 90 clients, taking the time to understand their unique needs, building trust, and ensuring they achieve their goals with our platform. Key Responsibilities Maximising retention : Proactively manage your client portfolio to achieve high retention rates—and enjoy the rewards of your success. Understanding client goals : Collaborate with decision-makers to align their goals with our platform, creating clear action plans for long-term success. Building strong relationships : Regularly engage with clients through email, phone calls, and in-person meetings. Driving customer success : Monitor and improve client health metrics to enhance their experience and satisfaction. Creative account management : Efficiently manage a large client base by prioritising efforts and exploring new ways to maximise impact. What we need from you: We’re looking for individuals with diverse backgrounds and skills, but here’s what you’ll need to succeed: Experience : At least 1+ year of hitting individual commercial targets. Curious and coachable : You love learning, embrace feedback, and adapt quickly. Strong communicator : You can connect with a variety of personalities and explain complex ideas in a clear, audience-friendly way. Resilient and goal-oriented : Highly organised, determined, and always ready to go the extra mile to achieve success. What's on offer with this role: In addition to the salary and bonus package shared above, they offer: Professional development : Ongoing training, development opportunities, and access to free books. Equity options : A substantial share options scheme so you can share in the company’s growth. Health and wellness : Free counselling and wellness resources. Travel perks : Subsidised travel, including a rail season ticket loan, free railcards, and a cycle-to-work scheme. If you’re passionate about building relationships, driving customer success, and thriving in a fast-paced environment, we’d love to hear from you! Seniority level
Associate Employment type
Full-time Job function
Business Development, Sales, and Customer Service Industries
IT System Custom Software Development, IT Services and IT Consulting, and Technology, Information and Media
#J-18808-Ljbffr
