Edinburgh (On site) · Full time

Customer Service Administrator – EdinburghSalary: From £21840-£21840 Customer Service Administrator – EdinburghHere at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We impact peoples’ lives every day, be it helping pay for a loved ones funeral or providing someone with their pension [...]Read More... from Customer Service Administrator – Edinburgh See details

Stirling (Remote) · Full time

Customer Service Representative – Stirling Starting at £23,400 per yearMonday to Friday, 9am-5pmHybrid remoteKildean Business Park, Stirling, FK8 1FT So, what does the role entail? You’ll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers plan for retirement, accessing investments, updating personal [...]Read More... from Customer Service Representative See details

Peterborough (On site) · Full time

Trainee Complaint HandlerSalary: From £23400-£25000 Starting at £23,400, rising to £25,000 upon completion of training.Join Diligenta’s 12-week complaints handler training program! Monday to Friday 8am – 6pm, 37.5 hours per week Diligenta is excited to launch a new training program designed for individuals with strong customer service experience who are looking to advance their [...]Read More... from Trainee Complaint Handler See details

Glasgow (On site) · Full time

External Posting Grade A ONLY Salary: From £22796-£28495 Who are Diligenta? Diligenta’s vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients’ operations. A business that has been described as ‘home’ [...]Read More... from External Posting Grade A ONLY See details

Edinburgh (On site) · Full time

Incident Administrator Salary: From £19838-£23400 Who are Diligenta? Diligenta’s vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients’ operations. A business that has been described as ‘home’ by existing employees, [...]Read More... from Incident Administrator See details

Peterborough (On site) · Full time

Resource Scheduling Analyst Salary: From £25298-£31623 Who are Diligenta? Diligenta’s vision is to be acknowledged as best in-class platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients’ operations. A business that has been described as ‘home’ by existing [...]Read More... from Resource Scheduling Analyst See details

Reading (On site) · Full time

Customer Service Representative – BasingstokeSalary: From £23400-£23400 Customer Service Representative – Basingstoke£23,400 Monday-Friday, 8:30am – 6pm Basingstoke So, what does the role entail? You’ll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers plan for retirement, accessing investments, updating personal information, [...]Read More... from Customer Service Representative – Basingstoke See details

Glasgow (Remote) · Full time

Customer Service Representative – GlasgowSalary: From £23400-£23400 Customer Service Representative£23,400 Monday-Friday, flexible between 8.30am and 5.30pm. 37.5 hours per week Hybrid remote So, what does the role entail? You’ll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers plan for [...]Read More... from Customer Service Representative – Glasgow See details

Peterborough (On site) · Full time

Complaint Handler – Peterborough Salary: From £25000-£25000 Complaint Handler Starting at £25,000 per year Monday to Friday, Flexible between, 8am – 6pm 37.5 hours per week Lynch Wood, Peterborough, PE2 6FY Summary of the role: Join Diligenta as a Complaint Handler and become an integral part of our exceptional customer service delivery. Representing our brand, [...]Read More... from Complaint Handler – Peterborough See details

Telford (On site) · Full time

Team Leader Customer ServicesSalary: From £27069-£33837 Who are Diligenta?Diligenta’s vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients’ operations. A business that has been described as ‘home’ by existing employees, [...]Read More... from Team Leader Customer Services See details