Company: Flooid Limited
Are you a problem-solver with a passion for tech? We’re seeking a dynamic Service Desk Analyst to dive into exciting challenges and deliver exceptional support. Key Responsibilities: Investigating reported errors with customer and internal systems to determine cause and corrective action/workaround required within agreed Service Levels. Receiving & logging incident/request call information from our customers [...]Read More... from Service Desk Analyst See details
The key aim of this role is to support Flooid in ensuring customers receive the right level of service by maintaining, improving, visualising, troubleshooting and delivering technical cloud environments for our highest profile customers. You will act as a key technical resource for the Operational teams as well as relying on SMEs for individual areas [...]Read More... from Service Operations Engineer See details
As a Software Architect at Flooid, you will be working as part of the Product Architecture team, responsible for shaping the technical solutions which make up the Flooid Product Suite. You will translate the company technology strategy into actionable system designs and work with the engineering teams to build those designs into systems that add [...]Read More... from Software Architect See details
The Role As a Customer Success Manager, you will be an integral part of managing customers on behalf of Flooid, facilitating their requests for change, service issues, SLA uptimes, reporting, and strengthening the customer relationship through the delivery of the service, driving internal teams to ensure our standards and expectations are met. The Responsibilities Owning [...]Read More... from Customer Success Manager See details
We are looking for a leader with extensive experience in managing technology, people, and operational excellence. If you thrive in a fast-paced, complex environment and know how to balance customer needs with service efficiency, we want to hear from you! The key aim of this role is to support Flooid in managing our technical teams [...]Read More... from Technical Services Manager See details
