Company: LMS Group
The role of 3 rd Line Support is to take responsibility and management of the assigned 3 rd line tickets. To ensure the root cause of a problem is identified, and permanently resolved. This includes ensuring that all processes and procedures are followed, updated, and developed to adhere to our continuous improvement framework. 3 rd [...]Read More... from Escalation / 3rd Line / IT Support / Service Desk See details
The role of 3 rd Line Support is to take responsibility and management of the assigned 3 rd line tickets. To ensure the root cause of a problem is identified, and permanently resolved. This includes ensuring that all processes and procedures are followed, updated, and developed to adhere to our continuous improvement framework. 3 rd [...]Read More... from Escalation / 3rd Line / IT Support / Service Desk See details
The role of 3 rd Line Support is to take responsibility and management of the assigned 3 rd line tickets. To ensure the root cause of a problem is identified, and permanently resolved. This includes ensuring that all processes and procedures are followed, updated, and developed to adhere to our continuous improvement framework. 3 rd [...]Read More... from Escalation / 3rd Line / IT Support / Service Desk See details
The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in [...]Read More... from Service Desk Engineer See details
