Company: Secret Escapes

We are looking for a dedicated Customer Service Executive, ideally with experience in the travel industry, who can resolve customer escalations effectively and can consistently meet or exceed service targets and KPIs, while addressing complex customer needs. You will be able to turn challenges into opportunities to improve customer satisfaction and deliver solutions swiftly, to [...]Read More... from Customer Service Executive See details

As a Senior Customer Insight Analyst, you’ll be working across multiple teams including CRM, Performance Marketing, ATL, Partnerships, Media and Brand. The customer is at the heart of everything these teams do and we want to produce actionable insights to drive data-led decision making about marketing investment and customer experience. This role reports to the [...]Read More... from Senior Customer Insight Analyst See details