London (On site) · Full time

What being part of the Sigma Family means for you Head of Outsourced Vulnerable Customer Management Sigma Connected is looking for a Head of Outsourced Vulnerable Customer Management who will be crucial to the development of a scalable operational model that delivers best-in-class management of vulnerable customer outcomes for our BPO white-label clients across the [...]Read More... from Head of Outsourced Vulnerable Customer Management See details

London (On site) · Full time

What being part of the Sigma Family means for you Head of Operational Quality Sigma Connected are looking for a subject matter expert in the operational delivery of FCA regulated Quality Assurance KPI’s in large scale Outsourced Contact Centre environments. To work collaboratively with internal and external client stakeholders from SLT level to Operational managers. [...]Read More... from Head of Operational Quality See details