Company: TalkTalk
The role: As a Product Manager at TalkTalk, you will be responsible for driving the strategy and delivery of innovative consumer telecoms products and services within your category for our 2.5 million customers. You will be an expert in understanding customer needs, behaviours, and market trends, leveraging data and insights to shape product decisions. We [...]Read More... from Product Manager See details
Role Overview: We have an exciting opportunity for an experienced Employee Relations (ER) and Change Partner to join our People Team, reporting to a Head of HR. You will play a pivotal role in ensuring effective management of our employee relations and policy issues, including providing tools and enabling upskilling, while driving successful organisational change [...]Read More... from ER and Change Partner See details
The Commercial team plays a critical role in driving growth, profitability, and market competitiveness by balancing customer needs with financial objectives while navigating competitive and regulatory pressures. Reporting into the Head of Core Commercial, this Senior Pricing Manager will work closely with key stakeholders across the business to define a clear and robust pricing strategy, [...]Read More... from Senior Pricing Manager See details
You will focus on identifying customer problems in order to solve business problems. Currently, UX research at TalkTalk takes place at different stages of a product life cycle and involves a wide range of techniques such as: user and stakeholder interviews, diary studies, competitor analysis, card sorting, tree testing, and usability testing (both moderated and [...]Read More... from UX Researcher See details
TalkTalk Salford, England, United Kingdom ER and Change Partner Job Title : Employee Relations (ER) and Change Partner – 12-Month Fixed Term Contract Location : Salford Reports to: Head of HR Role Overview: We have an exciting opportunity for an experienced Employee Relations (ER) and Change Partner to join our People Team, reporting to a [...]Read More... from ER and Change Partner See details
The Role The Senior Trading Manager Retention is responsible for the commercial efficiency of our loyalty-retention trading KPI from re-contracting rate, through cease, winback, and avoidance of churn. You will be responsible for managing performance at a granular level. You must be highly analytical and able to manage trading performance across multiple and inter-dependent KPI, [...]Read More... from Senior Trading Manager Retention See details
The Billing Ops Treatment Analyst is a fundamental part of our Bill & Pay Operations team in TalkTalk Consumer. The role ensures that the customer experience is maximized while maximizing the revenue collection from all bill and pay runs. You will analyze reports to identify system discrepancies between our billing system, customer relationship system, and [...]Read More... from Billing Operations Treatment Analyst FTC See details
Job Description Location: Salford Permanent Hybrid (~2 days a week in the office) Procurement at TalkTalk is changing. We have a vision of procurement as a function that delivers TalkTalk’s business strategy through its suppliers. We’re looking for people who share our vision, have the ingenuity, energy, and hunger to drive the change we need, [...]Read More... from Procurement Analyst See details
Job Description We are looking for a Procurement Category Manager-Tech. Salary up to 75k. Description Procurement at TalkTalk is changing. We have a vision of procurement as a function that delivers TalkTalk’s business strategy through its suppliers. Delivering that vision will require a small team of skilled, experienced, and credible category managers to work alongside [...]Read More... from Procurement Category Manager See details
The Role The Senior Trading Manager Acquisition is responsible for the commercial efficiency of our new customer acquisition trading KPI, from sale through to connection and bill payment. You will optimise the sales channel mix through online and agent channel sales. You will have strong analytical skills and experience in using data to change the [...]Read More... from Senior Trading Manager Acquisition See details
