Job Location: Tockington

We have an exciting new permanent opportunity for a Customer Service Lead working within the myRAC team. Your role will be to support front line teams with queries providing efficient colleague and member resolutions, but also then acting as a bridge between Contact Centre agents and the myRAC digital team, recommending system improvements and features [...]Read More... from Customer Service Lead See details

RAC are recruiting for an AI Senior Product Manager . Your role is to achieve a number of agreed outcomes across a substantial program of work. You will help create and deliver a roadmap with a continuous focus on quality, pace, and the accurate measurement of impact. The role will focus on optimising resource deployment [...]Read More... from AI Senior Product Manager See details

RAC have a very exciting new opportunity for a Senior Project Manager to work within the Technology Delivery team. Responsible for the day-to-day management and execution of large projects, programmes of work or a combination of small to mid-sized projects, we are looking for a dynamic individual with fresh ways of working and innovative ideas, [...]Read More... from Senior Project Manager See details

Do you know how to deliver an exceptional customer experience? Whether you’ve worked in retail, hospitality, sales or a call centre environment, as a Contact Centre Advisor you will carry out the responsibility of a Renewals and Retention Advisor to our existing members. This is a busy and challenging role; you’ll bring your resilience, tenacity, [...]Read More... from Retentions Advisor See details