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We are looking for an IT Service Desk Analyst to join our Team in Leeds.
Contract Length:
12 months Hourly Rate:
14.83 Working Hours:
Full Time. 7am - 7pm and 1 Saturday a month. 4 week shift rotation. Training:
4 months office base training. Hybrid:
2 days in an office after training - set days allocated. Your remit will be: Taking internal IT calls to enable prompt and effective solutions to live incidents. Dealing with tickets and calling the team member with resolutions and problem solving. Schedule setup calls with Lloyds employees to enable them to access each system. Support and check in from the teams. Key skills and accountabilities: Providing Excellent Communication Skills:
You will be dealing with all internal Lloyds employees and treat them with respect and patience. Team Working:
Works well within a team and has a good collaborative mindset. Technical Knowledge:
You will receive a high level of training, but need to be able to navigate your way around basic IT equipment. Adaptable to Change:
Be able to maneuver between various roles within the team. At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request.
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12 months Hourly Rate:
14.83 Working Hours:
Full Time. 7am - 7pm and 1 Saturday a month. 4 week shift rotation. Training:
4 months office base training. Hybrid:
2 days in an office after training - set days allocated. Your remit will be: Taking internal IT calls to enable prompt and effective solutions to live incidents. Dealing with tickets and calling the team member with resolutions and problem solving. Schedule setup calls with Lloyds employees to enable them to access each system. Support and check in from the teams. Key skills and accountabilities: Providing Excellent Communication Skills:
You will be dealing with all internal Lloyds employees and treat them with respect and patience. Team Working:
Works well within a team and has a good collaborative mindset. Technical Knowledge:
You will receive a high level of training, but need to be able to navigate your way around basic IT equipment. Adaptable to Change:
Be able to maneuver between various roles within the team. At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request.
#J-18808-Ljbffr
