1 st
Line Support Engineer –
Do you have a minimum of 1 year’s experience as a
1 st
Line IT Support Engineer ? If so, a premier independent IT solutions provider based in Norwich is looking for a
1 st
Line Support Engineer
to join their team in
Norwich, Norfolk. Why them? They are a dynamic and independent IT support and solutions provider, who are dedicated to offering a wide range of technological solutions to clients across the UK. With a strong emphasis on building long-term relationships and delivering exceptional service, our client has established itself as a trusted partner for SMEs, Education, Healthcare, Corporate, and Local Governments. Their commitment to innovation, customer satisfaction, and a collaborative work environment makes them an ideal place to grow your career in the IT sector. Company benefits include: Competitive Salary:
On offer is a salary of
£24,000 - £27,000
depending on experience. Holiday:
25 days holiday plus birthday off, plus Christmas shut down (from holiday entitlement). Free Parking Vitality Health Insurance About the role: As the
1st Line Support Engineer , you will be the first point of contact for clients seeking technical support. With the opportunity to work with a variety of technologies, contributing to both individual and team success while honing your technical skills. Main Duties and Responsibilities: Answering phone calls and logging support tickets efficiently. Setting up new users within the Microsoft 365 environment. Configuring hardware for new users to ensure they have a smooth onboarding experience. Assisting the rest of the support desk team as needed to resolve issues and enhance service delivery. About you: You should possess a minimum of 1 year of experience in a support desk role and have a strong passion for technology. Your thoroughness and methodical approach to problem-solving will be key to your success in this position. Key qualities include: Excellent communication skills and a customer-centric attitude. Ability to thrive in a fast-paced environment. A proactive approach to identifying and resolving issues. Familiarity with Microsoft 365 and general IT support processes. If you are eager to learn and grow within a collaborative environment and are ready to take the next step in your IT career and work with a company that values innovation and support, we invite you to apply for this exciting opportunity as a
1st Line IT Support Engineer . Apply today forwarding an up-to-date copy of your CV, including contact information. We look forward to hearing from you.
#J-18808-Ljbffr
Line Support Engineer –
Do you have a minimum of 1 year’s experience as a
1 st
Line IT Support Engineer ? If so, a premier independent IT solutions provider based in Norwich is looking for a
1 st
Line Support Engineer
to join their team in
Norwich, Norfolk. Why them? They are a dynamic and independent IT support and solutions provider, who are dedicated to offering a wide range of technological solutions to clients across the UK. With a strong emphasis on building long-term relationships and delivering exceptional service, our client has established itself as a trusted partner for SMEs, Education, Healthcare, Corporate, and Local Governments. Their commitment to innovation, customer satisfaction, and a collaborative work environment makes them an ideal place to grow your career in the IT sector. Company benefits include: Competitive Salary:
On offer is a salary of
£24,000 - £27,000
depending on experience. Holiday:
25 days holiday plus birthday off, plus Christmas shut down (from holiday entitlement). Free Parking Vitality Health Insurance About the role: As the
1st Line Support Engineer , you will be the first point of contact for clients seeking technical support. With the opportunity to work with a variety of technologies, contributing to both individual and team success while honing your technical skills. Main Duties and Responsibilities: Answering phone calls and logging support tickets efficiently. Setting up new users within the Microsoft 365 environment. Configuring hardware for new users to ensure they have a smooth onboarding experience. Assisting the rest of the support desk team as needed to resolve issues and enhance service delivery. About you: You should possess a minimum of 1 year of experience in a support desk role and have a strong passion for technology. Your thoroughness and methodical approach to problem-solving will be key to your success in this position. Key qualities include: Excellent communication skills and a customer-centric attitude. Ability to thrive in a fast-paced environment. A proactive approach to identifying and resolving issues. Familiarity with Microsoft 365 and general IT support processes. If you are eager to learn and grow within a collaborative environment and are ready to take the next step in your IT career and work with a company that values innovation and support, we invite you to apply for this exciting opportunity as a
1st Line IT Support Engineer . Apply today forwarding an up-to-date copy of your CV, including contact information. We look forward to hearing from you.
#J-18808-Ljbffr
