Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. Act as a first point of contact for all internal customers regarding IT issues and queries. Logging all requests and incidents within the ITSM helpdesk system ensuring Ensuring SLAs are met by responding to and resolving tickets in a timely manner. Take ownership of tickets ensuring the customer and ticket is updated with the ticket resolved where possible or assigned to next resolvi...
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