Job Role:
2nd Line IT Service Desk Analyst Location:
Liverpool Salary:
£28 - 30k plus standard benefits The Opportunity for you… Are you currently working at 2nd line on a service desk, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to an internal promotion, our client is looking to add to their 2nd Line team. As a 2nd line IT Service Desk Analyst, you'll be based in the Liverpool office, working for a leading delivery and logistics provider. You will be part of a service desk team of 7, fixing IT issues for internal colleagues and customers to ensure the business runs smoothly. You will be working in a busy office environment and must be customer-focused and able to manage customer expectations. If you have hands-on experience in a 2nd line service desk environment, then this could be the opportunity for you. We're looking for someone who has experience in this role and can hit the ground running. Additionally, it is important that you have the right attitude and are willing to learn whatever you don't know. Ideally, you'll have experience working on a service desk in an ITIL environment, hands-on with Citrix, AD, and MS Office + Exchange. Next steps… If this sounds like something you would be interested in, you have 3 options: Call Joe White at CRG TEC to find out more. We are open about the role and the opportunity, so if you need to find out more before committing, no problem! Drop Joe a private message on LinkedIn before applying, and he will respond to any queries you have. If you are happy with what you have read, then attach a copy of your CV to this advert, and Joe White will give you a call to discuss further or get back to you if you don't quite hit the mark. We look forward to hearing from you!
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2nd Line IT Service Desk Analyst Location:
Liverpool Salary:
£28 - 30k plus standard benefits The Opportunity for you… Are you currently working at 2nd line on a service desk, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to an internal promotion, our client is looking to add to their 2nd Line team. As a 2nd line IT Service Desk Analyst, you'll be based in the Liverpool office, working for a leading delivery and logistics provider. You will be part of a service desk team of 7, fixing IT issues for internal colleagues and customers to ensure the business runs smoothly. You will be working in a busy office environment and must be customer-focused and able to manage customer expectations. If you have hands-on experience in a 2nd line service desk environment, then this could be the opportunity for you. We're looking for someone who has experience in this role and can hit the ground running. Additionally, it is important that you have the right attitude and are willing to learn whatever you don't know. Ideally, you'll have experience working on a service desk in an ITIL environment, hands-on with Citrix, AD, and MS Office + Exchange. Next steps… If this sounds like something you would be interested in, you have 3 options: Call Joe White at CRG TEC to find out more. We are open about the role and the opportunity, so if you need to find out more before committing, no problem! Drop Joe a private message on LinkedIn before applying, and he will respond to any queries you have. If you are happy with what you have read, then attach a copy of your CV to this advert, and Joe White will give you a call to discuss further or get back to you if you don't quite hit the mark. We look forward to hearing from you!
#J-18808-Ljbffr
