2nd Line IT Support Technician
Location:
Bristol Salary:
£30,000 - £32,000pa plus benefits Our market leading professional services client is looking to recruit a 2nd Line IT Technician. As part of a team of dedicated engineers, you will be providing 2nd Line and Desktop Support to the end users in their central Bristol office, covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK’s largest firms within their industry, this role combines both end-user support with more technical hands-on troubleshooting. If you want to make a move into a more technical environment then I highly recommend that you apply to this role. The Role
The 2nd Line IT Technician will provide support to a diverse group of users, responding to incidents and requests in line with company SLAs. You will troubleshoot desktop, telephony, network and printing errors, investigate software issues and carry out daily checks to ensure that backups are completed successfully. You will support and install hardware, software and mobile devices, and have the opportunity to administer servers and gain insight into infrastructure-based technology. About You
The successful 2nd Line IT Technician will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with clients at all levels of a business whilst demonstrating excellent customer service at all times. You will possess a logical approach to problem solving and will already be experienced in a similar role. Essential Skills
Minimum 1-year experience in a similar role Windows 10, MS Server 2012/2019, MS Office 365 Active Directory & Group Policy administration IP networking & telephony, DNS, DHCP Server, network and desktop hardware Customer facing skills Desirable Skills
SCCM Mobile device support Sophos AV Backup software and hardware, in particular Arcserve Backup Solutions Desirable Qualifications
Any of the following: MCSE/MCITP, MCP/MCTS or VCP. If you're a 2nd Line IT Support professional with easy access to Bristol City Centre, and you enjoy being the go-to hands-on 2nd line desktop support technician for a busy office, please get in touch with Simon Hill. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days; unfortunately, if you haven’t heard back in this time, your application has been unsuccessful. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
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Location:
Bristol Salary:
£30,000 - £32,000pa plus benefits Our market leading professional services client is looking to recruit a 2nd Line IT Technician. As part of a team of dedicated engineers, you will be providing 2nd Line and Desktop Support to the end users in their central Bristol office, covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK’s largest firms within their industry, this role combines both end-user support with more technical hands-on troubleshooting. If you want to make a move into a more technical environment then I highly recommend that you apply to this role. The Role
The 2nd Line IT Technician will provide support to a diverse group of users, responding to incidents and requests in line with company SLAs. You will troubleshoot desktop, telephony, network and printing errors, investigate software issues and carry out daily checks to ensure that backups are completed successfully. You will support and install hardware, software and mobile devices, and have the opportunity to administer servers and gain insight into infrastructure-based technology. About You
The successful 2nd Line IT Technician will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with clients at all levels of a business whilst demonstrating excellent customer service at all times. You will possess a logical approach to problem solving and will already be experienced in a similar role. Essential Skills
Minimum 1-year experience in a similar role Windows 10, MS Server 2012/2019, MS Office 365 Active Directory & Group Policy administration IP networking & telephony, DNS, DHCP Server, network and desktop hardware Customer facing skills Desirable Skills
SCCM Mobile device support Sophos AV Backup software and hardware, in particular Arcserve Backup Solutions Desirable Qualifications
Any of the following: MCSE/MCITP, MCP/MCTS or VCP. If you're a 2nd Line IT Support professional with easy access to Bristol City Centre, and you enjoy being the go-to hands-on 2nd line desktop support technician for a busy office, please get in touch with Simon Hill. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days; unfortunately, if you haven’t heard back in this time, your application has been unsuccessful. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
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