2nd Line Network and Systems Support Engineer – ISP

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Full time
Location: Canterbury
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Job offered by: TN United Kingdom
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Category: IT & Technology
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Client:

Not specified Location:

Canterbury Job Category:

Other EU work permit required:

Yes Job Reference:

0928039f2cdf Job Views:

83 Posted:

22.01.2025 Expiry Date:

08.03.2025 Job Description:

Role Are you looking to join a supportive company that cares for your own upskilling and personal development? This Award-Winning ISP, which has doubled in size over the past 2 years, is looking for a 2nd Line Network and Systems Engineer to help support its network. Although they have rapidly grown, gained large funding, and won multiple awards, they still aim to keep that family-orientated feel by providing exceptional benefits and incentives for employees. This is the perfect opportunity for a candidate who is looking to gain more experience and understanding of the ins and outs of an ISP’s systems. They are looking for either a fully-trained engineer or a more junior option to upskill, so if you feel you could be the right fit, apply now, and we can discuss your experience in more detail! Responsibilities:

Work on both the network and systems Be the point of call for 2nd Line issues, assisting first line technical support analysts Problem analysis and resolution to the customer's satisfaction Supporting and maintaining Infrastructure systems – VOIP and Linux Operating Systems Coordinate with Field Engineers Get involved with various projects, assisting the Team Leader Maintain ownership of customer problems and be proactive during the life cycle of the ticket until resolved

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