2Nd Line Support Analyst

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Full time
Location: Stoke Gifford
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Job offered by: Austin Fraser
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Category:
2nd Line Support Analyst Stoke Gifford - Predominantly on-site 12 month rolling FTC Up to £33,000/annum Must be eligible for UK MoD Security Clearance Sanderson Government and Defence is working with a business supporting the Ministry of Defence with a service desk solution. They are looking for someone with 3 years experience in a relevant role (1st line is fine) to join as a 2nd Line Support Analyst on a 12 month rolling FTC. You should have a technical background providing support to end users via helpdesk software, an understanding of ITIL best practices, and a customer-focused approach. You will have the opportunity to progress towards Oracle and SQL Database management as well as potentially mentoring more junior team members in due course. Due to the high level of clearance the company will look to put you through, you must be a Sole UK National in order to apply for this position. You must also be able to commute to Bristol Business Park in Stoke Gifford. This is a full-time on-site role with some flexibility depending on end client requirements, but this cannot be guaranteed. This is a great role for someone interested in working with the MoD and looking to progress towards the 2nd Line.

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