Academy Player Care & Support Lead

Responsibilities Proactively take forward the ‘Next Generation Plan’; incorporating the specific needs of all age group players and their holistic development. Provide evaluative reports on Player Care provision, making recommendations for future improvements to the programme & Academy as a whole. Responsible for the development and management of the Player Care programme and provision throughout the Academy. Responsible for supporting all relevant Heads of Department with the transition, integration and personal development of our players. Uphold & demonstrate the values, standards & behaviours expected by ECFC both inside & outside the Club. Other Key Relationships Head of Coaching & Player Development Cell Lead Coaches Multi-Disciplinary Staff across all age phases EFL, FA & other External Agency staff Role Summary Ensure player welfare is always the primary consideration in all Academy activities. Ensure all Player Care & Wellbeing EPPP requirements are met and reviewed quarterly, including Safe to Operate, Compliance & Standards sections. Work with the Academy Director and HoE to design and implement the Club’s Personal Development and Life Skills plan for all Academy players, supporting the delivery when required. Work with the HoE to maintain the Mental Health and Emotional Wellbeing strategy. Take a lead on the Academy Induction, Transition & Exit strategy for all players. Ensure age group handover meetings are organised between the coaching staff for all age groups, prior to the start of each season. Support the transition of players into the Full-Time training Model at Scholarship. Initiate and manage an Alumni programme at the Club, ensuring contact with ex Academy players. Support the PDP Multi-Disciplinary Staff with the transition of players out and back in from loans, supporting with site visits and review meetings, to ensure all relevant Safeguarding and welfare measures are in place. Liaise with the Recruitment Department regarding trialists & signings with a focus on accommodation, transport & safeguarding. Take a lead on the organisation and delivery of the Player Voice group and Parent Voice group to ensure they have opportunities to share their opinions. Take a lead on the Academy Player & Parent surveys to gain regular feedback. Assist HoE with the school release programme working, closely with the YDP Coaches, ensuring parents, players & schools are informed of all the relevant information. Take a lead on Equality, Diversity & Inclusion training and communication across the Academy programme. Implement and contribute to the review of the Host Family programme within the Academy, as well as overall management of the Host Family programme. Work with welfare & safeguarding staff to ensure all players staying with Host Families are in safe and secure accommodation in line with DBS requirements and internal screening processes, with regular suitability reviews on living accommodation. Deliver an annual support programme for Host Family and scholar family members. Complete the monthly payment spreadsheet for host families ready for finance. Commit to on-going process of continuous personal & professional improvement, maintaining personal professional qualifications to on-going required standards. Safeguarding Act as Deputy Designated Safeguarding Officer (DSO) for the Academy. As Deputy Academy DSO, liaise with the Academy DSO & Club Safeguarding Lead on Academy safeguarding issues. Encourage consistent use of the MyConcern system to log and monitor all relevant safeguarding and player support information. Assist HoE to ensure Academy safeguarding policies & procedures are kept up to date. Attend seasonal safeguarding training as required by the Club. Adhere to all guidelines contained within the Club's Safeguarding Policy. Utilise the ‘MyConcern’ system to ‘recognise, respond, report and record’ any safeguarding incidents in a timely and detailed manner. Place player safety and welfare as a top priority at all times. Ensure all technical equipment is safe & stored securely. About The Candidate Qualifications FA Emergency Aid (EFAiF). Safeguarding upkeep CPD (internal & external). Teaching qualification (desirable). Coaching qualifications (desirable). Qualities Capable of working collaboratively with players, staff & others (essential). Personable, approachable & friendly manner (essential). Committed learner & willing educator (essential). Willingness and enthusiasm to cooperate & take responsibility when necessary (essential). Resilience to deal with difficult situations (essential). Good computer and numeracy skills (essential). Experience Academy football experience (desirable). Experience of working in a sporting environment to provide Player Care support (desirable). Knowledge & understanding of the Designated Safeguarding Officer role (desirable). Other High degree of personal drive & motivation (essential). Disclosure & Barring Service (DBS) enhanced certification (essential). Upkeep & update all professional & industry qualifications through related external CPD (essential). Undertake Continued Professional Development organised by Exeter City Football Club including: Safeguarding, Equality, Diversity & Inclusion.

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