Accor Hotels | Revenue Manager

Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart. Join us and become a Heartist. Job Description Key Job Responsibilities Manage and lead the Team through day-to-day operations, as well as strategically guide the Revenue department to achieve Team and organisational goals. Ensure yield exemptions are investigated and analysed and new business opportunities are identified. Prepare Revenue annual budget and forecast along with GM and Director of Finance. Gather and analyse statistics, yield information and all other relevant information in order to identify potential new business, markets and trends, and to minimise risk. Prepare a three-month market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievement. Complete and analyse month-end reports. Outline risks and opportunities relative to meeting rooms versus Guest room availability to present at weekly meetings. Record and analyse all refused, lost, cancelled and waitlisted business for both Guest rooms and Conference and Banquet meeting space. Ensure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risks. Ensure Team Members have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties. Manage staff performance in compliance with company policies and procedures. Recruit, manage, train and develop the Revenue Team. Qualifications Minimum of 2 years’ experience in the same function. Excellent communication skills. Great ability to lead people. Excellent problem solving skills. Excellent analytical skills. Ability to handle pressure.

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