Strategy
– commensurate with the three-year Business Strategy, you will be able to understand and translate key priorities and values across multiple clients. Client Management
– You will be confidently and independently managing up to 10 concurrent clients, building strong and reliable relationships that add value to the client across our services; Digital PR, Social Media advertising, Organic SEO & Content, and PPC. Supporting the Wider Team
– as a Senior member of the department you are expected to support and nurture the more junior team members, this will include support with client communications, building knowledge in different areas of the role, and overall mentorship. Delivery of Work
– you will be liaising with the wider delivery team to make sure they are delivering what is needed to meet clients’ retainer needs. Building Relationships
– we pride ourselves on our level of customer service and the way we work with our clients. Building good relationships with your clients is a key part of your role. Identifying Opportunities, Upselling & Retention
– The client services team are responsible for ensuring that our clients are happy with Embryo’s results and service, and therefore it will be your responsibility to ensure contracts are renewed, as well as identifying opportunities for growth of your accounts. Teamwork
– you’ll need to be a team player and work with other areas of the business on multi-channel clients, this includes our sales team. Management
– as an Account Director you will be a senior member of our business, so you should set an example to both the client services team and the wider delivery team. Fresh Ideas
– bringing fresh ideas to the whole team and ensuring that we remain at the forefront of the very latest digital marketing standards. KPIs
– you should be comfortable working closely with the clients to ensure that client KPIs and objectives are met throughout the campaign. Accountability
– It is essential for this role that the Account Director is accountable for their duties and any issues that arise with their clients. Trust
– Working with the departments around you requires trust and respect for each other. Skills and Knowledge:
Problem-solving
– you need to be skilled in finding solutions when presented with any problems either internally or externally with clients. Listening
– this is an essential skill to have within this position, always listen to the clients’ needs throughout the campaign. Organisation
– It is your responsibility to make sure that the campaigns are running smoothly for your clients. Data Analysis & Reporting
– you should be confident in your analytical skills and be able to report on these when needed for clients. Desirable Experience
– at least five years of account management/client services experience within a digital agency. Communication
– you should be extremely comfortable engaging with clients, reporting to them over the phone and face to face. Time Management
– you should also be confident that your workload is manageable and appropriate deadlines are set and met. Knowledge
– you must have an excellent level of understanding of at least some of the services that we offer: Organic SEO, PPC, Paid Social, and Digital PR. Leadership
– as an Account Director you will be a strong leader, who takes ownership and responsibility with your clients. Benefits:
Opt-in to enjoy private Bupa health and dental care. 50% off your gym membership. Hybrid Working – We offer our team flexible working schedule with an office rota. Full day off on your birthday. Yearly company trip – If company goals are achieved, #TeamEmbryo are whisked away on a company trip. Interested in joining?
Send us your CV or take a look at our current openings below, we are always on the lookout for new talent to join our expanding team! Apply for our Account Director position today!
This is a new and exciting opportunity for a passionate Senior Affiliate Executive to join our fast-growing team based in Manchester.
#J-18808-Ljbffr
– commensurate with the three-year Business Strategy, you will be able to understand and translate key priorities and values across multiple clients. Client Management
– You will be confidently and independently managing up to 10 concurrent clients, building strong and reliable relationships that add value to the client across our services; Digital PR, Social Media advertising, Organic SEO & Content, and PPC. Supporting the Wider Team
– as a Senior member of the department you are expected to support and nurture the more junior team members, this will include support with client communications, building knowledge in different areas of the role, and overall mentorship. Delivery of Work
– you will be liaising with the wider delivery team to make sure they are delivering what is needed to meet clients’ retainer needs. Building Relationships
– we pride ourselves on our level of customer service and the way we work with our clients. Building good relationships with your clients is a key part of your role. Identifying Opportunities, Upselling & Retention
– The client services team are responsible for ensuring that our clients are happy with Embryo’s results and service, and therefore it will be your responsibility to ensure contracts are renewed, as well as identifying opportunities for growth of your accounts. Teamwork
– you’ll need to be a team player and work with other areas of the business on multi-channel clients, this includes our sales team. Management
– as an Account Director you will be a senior member of our business, so you should set an example to both the client services team and the wider delivery team. Fresh Ideas
– bringing fresh ideas to the whole team and ensuring that we remain at the forefront of the very latest digital marketing standards. KPIs
– you should be comfortable working closely with the clients to ensure that client KPIs and objectives are met throughout the campaign. Accountability
– It is essential for this role that the Account Director is accountable for their duties and any issues that arise with their clients. Trust
– Working with the departments around you requires trust and respect for each other. Skills and Knowledge:
Problem-solving
– you need to be skilled in finding solutions when presented with any problems either internally or externally with clients. Listening
– this is an essential skill to have within this position, always listen to the clients’ needs throughout the campaign. Organisation
– It is your responsibility to make sure that the campaigns are running smoothly for your clients. Data Analysis & Reporting
– you should be confident in your analytical skills and be able to report on these when needed for clients. Desirable Experience
– at least five years of account management/client services experience within a digital agency. Communication
– you should be extremely comfortable engaging with clients, reporting to them over the phone and face to face. Time Management
– you should also be confident that your workload is manageable and appropriate deadlines are set and met. Knowledge
– you must have an excellent level of understanding of at least some of the services that we offer: Organic SEO, PPC, Paid Social, and Digital PR. Leadership
– as an Account Director you will be a strong leader, who takes ownership and responsibility with your clients. Benefits:
Opt-in to enjoy private Bupa health and dental care. 50% off your gym membership. Hybrid Working – We offer our team flexible working schedule with an office rota. Full day off on your birthday. Yearly company trip – If company goals are achieved, #TeamEmbryo are whisked away on a company trip. Interested in joining?
Send us your CV or take a look at our current openings below, we are always on the lookout for new talent to join our expanding team! Apply for our Account Director position today!
This is a new and exciting opportunity for a passionate Senior Affiliate Executive to join our fast-growing team based in Manchester.
#J-18808-Ljbffr
