Account Manager

Account Manager focuses on proactively manage a defined customer base, delivering the highest standards of customer service, processing orders, managing stock, promoting our product range, and driving intern.

What the role involves

• Proactively manage a defined customer base, delivering the highest standards of customer service, processing orders, managing stock, promoting our product range, and driving intern.
• Maintain positive business relationships with customer portfolio.
• Generate orders from new and existing customers, proactively driving additional volume through existing and lapsed accounts.
• Oversee payment administration to ensure accuracy and compliance with company procedures.
• Resolving customer queries effectively, efficiently, and with a high level of professionalism and sensitivity.
• Ensuring the customer has a positive experience whilst maintaining our commercial position.

Skills and requirements

• Working experience within a sales, customer service, or internal sales environment.
• Strong communication skills, with the ability to build effective relationships across a diverse customer base.
• Commercially aware, with the ability to identify opportunities to grow sales and add value.
• Strong attention to detail and accuracy, particularly in order processing and stock management.

Candidate fit

• relationship management, commercial awareness, communication, and organised follow-through

Additional role context

• More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods.