A pivotal role in the agency team delivering educational and promotional campaigns to their clients. Lead the day-to-day relationship with clients and proactively develop opportunities for clients and the agency. Think beyond discipline and channel to truly recommend what is right for the brand. Ownership of accounts and projects, working closely with the Head of Client Services. Write and translate briefs into action, monitor progress and ensure delivery of desired results. Recognise when to bring in the senior members of the team for strategic and creative support to keep the accounts healthy and drive organic new business. Leading creation of strategic documents, such as brand plans, in collaboration with the Strategy team. Proactively drive organic growth on the existing accounts and work on new business pitches as required. Understand clients’ business sectors and closely monitor competitors. Provide recommendations to optimise campaigns based on analysis of performance. What you need to succeed
Experience in a healthcare agency delivering multi-channel communication solutions. Experience in Healthcare (POM) essential. A creative and analytical mind, with a proven ability to interpret large amounts of information. Confidence to encourage and challenge other departments to deliver high quality creative, scientific and strategic assets. Proactive and highly organised, with excellent project management skills and a proven ability to multi-task. Excellent interpersonal, verbal and written communication skills. Experience with pharma approval software systems desired (VEEVA). Ability to work both on own initiative and as part of a team. High level customer relationship management skills with a proven ability to develop and maintain customer relationships. Professional – having the ability to communicate with clients, KOLs and colleagues alike. Benefits
28 days annual leave plus bank holidays, birthday off, and Christmas period shut down. Pension. Private Health. Flexible working. Company events.
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