The Role
In this role, you’ll retain and grow M247 customer accounts to exceed targets whilst always delivering unparalleled customer experience. In this key position, you’ll play a pivotal role in driving the ongoing growth and success of our business.
As the ideal candidate, you’ll be accustomed to creating sales opportunities with existing accounts within the telecoms and/or IT sectors, whilst collaborating with the wider team to exceed targets.
As part of an ambitious and expanding business, this is an ideal opportunity for a highly motivated Junior Account Manager to take the next step in their career.
Key Responsibilities
Manage and grow a volume of accounts to exceed sales and retention targets, across a group of large customers and self-identified high potential incubator accounts. Onboard new customers onto the My247 Partner Program, ensuring your understanding of customer needs and their future plans for technology. Assess the risks, threats and opportunities associated with these plans, whilst positioning M247 as their partner of choice for all relevant buying decisions. Follow internal processes for forecasting, orders, pre-sales, updates and developing account plans, whilst updating Salesforce and the organization on what will be required to grow and retain the customer. Champion your customer’s perspective and position internally, whilst establishing clear contact plans to ensure that M247 has appropriate relationships with technical, business management, influencers and decision-makers. Work with internal departments to ensure booking numbers are successfully converted into billable revenue and the customer journey is fulfilled.
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Manage and grow a volume of accounts to exceed sales and retention targets, across a group of large customers and self-identified high potential incubator accounts. Onboard new customers onto the My247 Partner Program, ensuring your understanding of customer needs and their future plans for technology. Assess the risks, threats and opportunities associated with these plans, whilst positioning M247 as their partner of choice for all relevant buying decisions. Follow internal processes for forecasting, orders, pre-sales, updates and developing account plans, whilst updating Salesforce and the organization on what will be required to grow and retain the customer. Champion your customer’s perspective and position internally, whilst establishing clear contact plans to ensure that M247 has appropriate relationships with technical, business management, influencers and decision-makers. Work with internal departments to ensure booking numbers are successfully converted into billable revenue and the customer journey is fulfilled.
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