Location: Remote
Salary: £25,000 - £29,000 + OTE
About us
At Arbor, we’re on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Our MIS and school management tools are already making a difference in over 7,000 schools and trusts. About the role
We are looking for an enthusiastic and highly organised Account Manager to join our Account Management team. The remit and focus of the role is to serve as the first point of contact for customer account management queries and lead on the management and delivery of Account Management review meetings. Core responsibilities
Serve as the first point of contact for customer account management queries Work closely with the Head of Customer Sales and wider Partnerships Division Manage the Account Management inbox, handling queries and escalating as appropriate Lead on the management and delivery of Account Management review meetings Develop trusted relationships with customer stakeholders Keep churn within target Support the business in generating well qualified leads About you
Experience in a sales development OR sales administrative role Ability to work well within a close team environment Evidence of good planning and organisational skills Great customer service skills Ability to work across teams and engage multiple stakeholders Able to work independently with strong time management skills Ability to perform in a fast moving, dynamic environment Experience in education / edtech market would be a bonus What we offer
The chance to work alongside a team of hard-working, passionate people. We also offer: A dedicated wellbeing team who champion initiatives such as mindfulness and mental health support 32 days holiday (plus Bank Holidays) Life Assurance paid out at 3x annual salary Comprehensive wellness benefit Private Dental Insurance with Bupa Salary sacrifice Pension provided by Scottish Widows Enhanced maternity and adoption leave Access to services such as Calm and Bippit All of our roles champion flexible working Social committees that plan team events Dedicated professional development training budget Volunteer with a charity of your choice for a day each year Dog friendly offices! Interview process
Phone screen Final Stage Interview We are committed to a fair and comfortable recruitment process. Please reach out to a member of the team at
careers@arbor-education.com
if you require any reasonable adjustments. Arbor Education is an equal opportunities organisation
Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds. Please note:
We are unable to provide visa sponsorship at this time.
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Salary: £25,000 - £29,000 + OTE
About us
At Arbor, we’re on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Our MIS and school management tools are already making a difference in over 7,000 schools and trusts. About the role
We are looking for an enthusiastic and highly organised Account Manager to join our Account Management team. The remit and focus of the role is to serve as the first point of contact for customer account management queries and lead on the management and delivery of Account Management review meetings. Core responsibilities
Serve as the first point of contact for customer account management queries Work closely with the Head of Customer Sales and wider Partnerships Division Manage the Account Management inbox, handling queries and escalating as appropriate Lead on the management and delivery of Account Management review meetings Develop trusted relationships with customer stakeholders Keep churn within target Support the business in generating well qualified leads About you
Experience in a sales development OR sales administrative role Ability to work well within a close team environment Evidence of good planning and organisational skills Great customer service skills Ability to work across teams and engage multiple stakeholders Able to work independently with strong time management skills Ability to perform in a fast moving, dynamic environment Experience in education / edtech market would be a bonus What we offer
The chance to work alongside a team of hard-working, passionate people. We also offer: A dedicated wellbeing team who champion initiatives such as mindfulness and mental health support 32 days holiday (plus Bank Holidays) Life Assurance paid out at 3x annual salary Comprehensive wellness benefit Private Dental Insurance with Bupa Salary sacrifice Pension provided by Scottish Widows Enhanced maternity and adoption leave Access to services such as Calm and Bippit All of our roles champion flexible working Social committees that plan team events Dedicated professional development training budget Volunteer with a charity of your choice for a day each year Dog friendly offices! Interview process
Phone screen Final Stage Interview We are committed to a fair and comfortable recruitment process. Please reach out to a member of the team at
careers@arbor-education.com
if you require any reasonable adjustments. Arbor Education is an equal opportunities organisation
Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds. Please note:
We are unable to provide visa sponsorship at this time.
#J-18808-Ljbffr
