Job Title:
Account Manager - Desk Based
Location:
Belfast
Hours of Work:
8.30am - 5.00pm
Salary and Benefits:
£26k - £30k depending on experience plus excellent Commission Structure
Employment Type:
Permanent (Full time hours)
The Right Client:
Nominate Recruitment are thrilled to be partnering with a successful provider of Business Telecoms & Services who are looking for an Account Manager - Desk Based.
The client offers great opportunities for career progression while also rewarding performance through lucrative commission schemes and regular incentives.
You will be responsible for delivering high quality customer service to customers through consistent adherence to processes and procedures.
The Right Role:
Deliver a proactive Contact Strategy to customer base
Deliver a proactive review strategy for all customer base
Drive up selling and cross-selling within customer base, including the build of a sustainable pipeline
Deliver a retention strategy to help reduce churn in line with expectations
Demonstrate excellent commercial acumen to help maintain margin within customer base and to drive GP within customer base new sales
Provide accurate business reporting in line with Line Manager guidelines and time frames
Maintain a positive attitude toward customers in all interactions and establish positive rapport
The Right Fit:
Excellent communication skills both oral and written
Able to demonstrate a professional and proactive approach
Previous experience in a Sales / Account Manager role
Knowledge and experience in dealing with customer queries and issues with the ability to bring to a satisfactory resolution
Telecoms experience in a B2B or B2C campaign is desirable
Skills:
Telecommunication
Account Management
Sales
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Account Manager - Desk Based
Location:
Belfast
Hours of Work:
8.30am - 5.00pm
Salary and Benefits:
£26k - £30k depending on experience plus excellent Commission Structure
Employment Type:
Permanent (Full time hours)
The Right Client:
Nominate Recruitment are thrilled to be partnering with a successful provider of Business Telecoms & Services who are looking for an Account Manager - Desk Based.
The client offers great opportunities for career progression while also rewarding performance through lucrative commission schemes and regular incentives.
You will be responsible for delivering high quality customer service to customers through consistent adherence to processes and procedures.
The Right Role:
Deliver a proactive Contact Strategy to customer base
Deliver a proactive review strategy for all customer base
Drive up selling and cross-selling within customer base, including the build of a sustainable pipeline
Deliver a retention strategy to help reduce churn in line with expectations
Demonstrate excellent commercial acumen to help maintain margin within customer base and to drive GP within customer base new sales
Provide accurate business reporting in line with Line Manager guidelines and time frames
Maintain a positive attitude toward customers in all interactions and establish positive rapport
The Right Fit:
Excellent communication skills both oral and written
Able to demonstrate a professional and proactive approach
Previous experience in a Sales / Account Manager role
Knowledge and experience in dealing with customer queries and issues with the ability to bring to a satisfactory resolution
Telecoms experience in a B2B or B2C campaign is desirable
Skills:
Telecommunication
Account Management
Sales
#J-18808-Ljbffr
