Location: London, GB, W6 8DA
Property Name: WHG United Kingdom
Wyndham Hotels & Resorts is now seeking an Account Manager TMC & Corporate, Global Sales EMEA to join our team in London, United Kingdom.
Summary
The Account Manager TMC & Corporate, Global Sales EMEA proactively drives revenue and room night contribution into our Wyndham Hotels & Resorts (WHR) franchised and managed hotels across all brands, around the world. They are responsible for fully developing and managing a portfolio of key accounts headquartered throughout the EMEA division. They are responsible for delivering RFP acceptances from their corporate clients into WHR properties, either directly or through their nominated business travel intermediary. This position requires a consultative sales approach acting in partnership with both the corporate client and their travel intermediary, to form a strong ‘tripartite’ relationship, thereby delivering revenue opportunity and market share for our hotels, franchise partners and WHR. Measurement will ultimately be based on consumed revenues however room night production along with RFP acceptances and other appropriate metrics will be used to agree targets. The position reports to the Director TMC & Corporate, Global Sales EMEA. Successful candidates will be required to provide evidence of their ability to work legally in the United Kingdom. Responsibilities
Corporate Account Development:
Build robust relationships with Global Travel buyers and decision makers from key Corporations to deliver increased RFP acceptances, tracked revenues and market share annually, via CVENT Transient and their nominated TMC/ GDS into WHR hotels. Business Travel Account Development:
Develop strategic partnerships with the Account Directors/ Managers from their clients nominated TMC/ Consortia, to drive demand, market share and revenues into the WHR portfolio. Franchisee Relations:
Work diligently with our franchise and management partners to gain a greater understanding of their needs and product offering, whilst educating them on the RFP process. Internal Relations & Systems:
Collaborate with colleagues from all Wyndham Hotels & Resorts units to ensure the continued success of the company. Support colleagues that require their assistance and effectively utilize the business tools and systems available to achieve agreed goals and targets. Industry Participation:
Represent WHR at appropriate industry events such as Conferences and Trade Shows and become an active member of appropriate industry associations. Leadership Development:
Take responsibility for personal and professional development in preparation for “next level” responsibilities. Experience/ Certificates/ Education
College/ University Degree or equivalent experience, ideally within a hospitality or commercial discipline. Significant experience in hotel sales (property, national sales, or global sales) either in a property, cluster, or corporate office environment. Full local driving license preferred. Fluency in written and spoken English is essential, with an additional European language an advantage. Highest level of competency in the use of Microsoft office programs is required. Previous experience of working with lead generation and CRM systems is essential. Experience of navigating hotel specific operating and reservation systems is an advantage. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Wyndham commands a leading presence in the hospitality industry. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work. Job Location:
WHG United Kingdom, 4th Floor, 3 Shortlands, Hammersmith, London W6 8DA Employment Status: Full-time What we expect from you
Being responsive, respectful and delivering great experiences to our guests, partners and communities. Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work. Bring your best every day and strive to exceed expectations in all you do. What you can expect from us
Growth opportunities through best-in-class training and career development. Competitive salary and benefits. A Culture of Diversity & Inclusion. About Wyndham
Wyndham Hotels & Resorts is the champion of the everyday traveler. We work to make hotel travel possible for all.
#J-18808-Ljbffr
The Account Manager TMC & Corporate, Global Sales EMEA proactively drives revenue and room night contribution into our Wyndham Hotels & Resorts (WHR) franchised and managed hotels across all brands, around the world. They are responsible for fully developing and managing a portfolio of key accounts headquartered throughout the EMEA division. They are responsible for delivering RFP acceptances from their corporate clients into WHR properties, either directly or through their nominated business travel intermediary. This position requires a consultative sales approach acting in partnership with both the corporate client and their travel intermediary, to form a strong ‘tripartite’ relationship, thereby delivering revenue opportunity and market share for our hotels, franchise partners and WHR. Measurement will ultimately be based on consumed revenues however room night production along with RFP acceptances and other appropriate metrics will be used to agree targets. The position reports to the Director TMC & Corporate, Global Sales EMEA. Successful candidates will be required to provide evidence of their ability to work legally in the United Kingdom. Responsibilities
Corporate Account Development:
Build robust relationships with Global Travel buyers and decision makers from key Corporations to deliver increased RFP acceptances, tracked revenues and market share annually, via CVENT Transient and their nominated TMC/ GDS into WHR hotels. Business Travel Account Development:
Develop strategic partnerships with the Account Directors/ Managers from their clients nominated TMC/ Consortia, to drive demand, market share and revenues into the WHR portfolio. Franchisee Relations:
Work diligently with our franchise and management partners to gain a greater understanding of their needs and product offering, whilst educating them on the RFP process. Internal Relations & Systems:
Collaborate with colleagues from all Wyndham Hotels & Resorts units to ensure the continued success of the company. Support colleagues that require their assistance and effectively utilize the business tools and systems available to achieve agreed goals and targets. Industry Participation:
Represent WHR at appropriate industry events such as Conferences and Trade Shows and become an active member of appropriate industry associations. Leadership Development:
Take responsibility for personal and professional development in preparation for “next level” responsibilities. Experience/ Certificates/ Education
College/ University Degree or equivalent experience, ideally within a hospitality or commercial discipline. Significant experience in hotel sales (property, national sales, or global sales) either in a property, cluster, or corporate office environment. Full local driving license preferred. Fluency in written and spoken English is essential, with an additional European language an advantage. Highest level of competency in the use of Microsoft office programs is required. Previous experience of working with lead generation and CRM systems is essential. Experience of navigating hotel specific operating and reservation systems is an advantage. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Wyndham commands a leading presence in the hospitality industry. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work. Job Location:
WHG United Kingdom, 4th Floor, 3 Shortlands, Hammersmith, London W6 8DA Employment Status: Full-time What we expect from you
Being responsive, respectful and delivering great experiences to our guests, partners and communities. Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work. Bring your best every day and strive to exceed expectations in all you do. What you can expect from us
Growth opportunities through best-in-class training and career development. Competitive salary and benefits. A Culture of Diversity & Inclusion. About Wyndham
Wyndham Hotels & Resorts is the champion of the everyday traveler. We work to make hotel travel possible for all.
#J-18808-Ljbffr
