Tapestry London, LND, GB We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions. Primary Purpose:
The Account Manager will join the Northern Europe Wholesale team and maintain and develop the Coach & Kate Spade Wholesale business for leather goods, primarily focused on key accounts across the United Kingdom, Ireland and Scandinavia. The successful individual will leverage their proficiency in Account Management to: Develop and manage key and independent accounts for the region, with a focus on John Lewis. Manage 4 markets a year for women’s and men’s leather goods, design and present assortment strategies tailored to each account. Produce seasonal trade reports to highlight wins, challenges and opportunities. Develop short-term and mid-term plans to meet targets, and design long-term commercial plans for key accounts. Support the Senior Sales Manager with regional strategies. Develop the distribution network across key and independent accounts. Partner with the Wholesale Customer Service team to ensure the seamless execution of the full order lifecycle. Build cross-functional relationships with various teams. Own communication with Accounts Receivable on customers’ payments. Work with Finance on provisions, returns, staffing and terms. Aligning with the regional strategy, work with the Marketing team on tailored plans for key accounts. Track and present sales on a weekly and quarterly basis. Own seasonal and yearly OTB planning for accounts. Create sales, competitor and product feedback reports. Work with the Field team on floor training schedule and in-store recruitment. Manage end to end process for new store openings. Conduct regular market visits, identifying opportunities and conduct competitor analysis. Manage and update client database where required. The accomplished individual will possess: Extensive experience managing a wholesale business portfolio. Highly motivated and target driven. A strong and passionate team player. Flexibility to travel in the UK/Europe. Strong sales driven mindset, highly analytical with an eye for detail. Proficient in Microsoft 365, including Excel & PowerPoint. Agile approach to developing businesses. Ability to work under pressure in a fast-paced environment. A high level of organizational and time management skills. Excellent written and verbal communication skills. What Tapestry can offer you: Hybrid working (3 days working from the office, 2 days remote). Option to finish early on a Friday (Flex Fridays). 1 Paid Volunteering Day per year. Internal mobility & career progression. Regular Social Events. Equity Inclusion & Diversity initiatives. Other benefits include: 25 days holiday in addition to bank holidays. Annual Incentive Plan (company performance bonus). Multi brand discount up to 50% off. Private Healthcare with health assessment. Bupa rewards - Financial wellbeing support. Free 24/7 support for family building, fertility and menopause. Employee Assistance Program. Interest free season ticket loan. Cycle to work scheme. Our Competencies for All Employees Courage
: Provides current, direct, complete, and actionable feedback. Creativity
: Comes up with unique ideas and makes connections among unrelated notions. Customer Focus:
Dedicated to meeting the expectations of customers. Dealing with Ambiguity
: Can effectively cope with change. Drive for Results:
Can be counted on to exceed goals successfully. Interpersonal Savvy
: Relates well to all kinds of people and builds effective relationships. Learning on the Fly:
Learns quickly when facing new problems. Tapestry, Inc. is an equal opportunity and affirmative action employer.
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