Responsible for the effective and timely collection of monies from customers through following established procedures and building great working relationships with customers. You will support several functions within the Accounts Receivable process along with assisting with period end reporting as and when necessary. This is a Fixed Term role for 9 months. It is hybrid working in the office 2 days a week. Salary: £26,000pa - £27,000pa.
Key Responsibilities:
To pro-actively identify issues and escalate when required. Promptly and accurately post and allocate cash on the system. To be responsible for chasing debt by telephone, e-mail and letter, through to collection as required. Be proactive in resolution of any queries, dealing with both internal and external customers. Deal with high volume debit notes on a daily basis to ensure they are processed efficiently and effectively. Provide clear and up to date account status to the Operation / Lead/AR Manager as required. Maintain a current knowledge of AR including cash allocation, discounts and rebates, credit management and credit application process. Demonstratable experience in credit collection skills. Strong computer literacy, preferably with experience in SAP. Excellent communication skills. Ability to manage own workload within set targets. Strong attention to detail. Company Values:
Our defining value is to 'Be The Best We Can Be'. The behaviours we believe help us do this and are key to our success are: Aim High, I Do What I Say, Work Together and Everybody Matters. We are committed to equal treatment and opportunities for all our people, and believe in building a diverse and inclusive organisation that represents our communities and generates the best outcomes for consumers, customers and stakeholders. About Us:
Our Grocery Service Centre, based near Liverpool, is a hub for transactional activity across multiple ABF companies within the ABF Grocery division. Supporting some of our well-known brands such as Kingsmill, Pataks, Blue Dragon, Jordans, Ryvita and Silver Spoon, amongst others. We deliver Shared Service activities across a wide range of disciplines including Customer Services, Consumer Care, Finance, Payroll, HR and IS.
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To pro-actively identify issues and escalate when required. Promptly and accurately post and allocate cash on the system. To be responsible for chasing debt by telephone, e-mail and letter, through to collection as required. Be proactive in resolution of any queries, dealing with both internal and external customers. Deal with high volume debit notes on a daily basis to ensure they are processed efficiently and effectively. Provide clear and up to date account status to the Operation / Lead/AR Manager as required. Maintain a current knowledge of AR including cash allocation, discounts and rebates, credit management and credit application process. Demonstratable experience in credit collection skills. Strong computer literacy, preferably with experience in SAP. Excellent communication skills. Ability to manage own workload within set targets. Strong attention to detail. Company Values:
Our defining value is to 'Be The Best We Can Be'. The behaviours we believe help us do this and are key to our success are: Aim High, I Do What I Say, Work Together and Everybody Matters. We are committed to equal treatment and opportunities for all our people, and believe in building a diverse and inclusive organisation that represents our communities and generates the best outcomes for consumers, customers and stakeholders. About Us:
Our Grocery Service Centre, based near Liverpool, is a hub for transactional activity across multiple ABF companies within the ABF Grocery division. Supporting some of our well-known brands such as Kingsmill, Pataks, Blue Dragon, Jordans, Ryvita and Silver Spoon, amongst others. We deliver Shared Service activities across a wide range of disciplines including Customer Services, Consumer Care, Finance, Payroll, HR and IS.
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