Here at Brook Street Recruitment, we have a fantastic opportunity for someone who is a strong administrator to work within the Department for Education. We are looking to get Admin Officers started in January 2025.
Brook Street is proud to be working in partnership with the Department for Education, based in Darlington. We are recruiting for Admin Officers (Temporary) on a full-time basis.
The Department for Education is responsible for children's services and education, including early years, schools, higher and further education policy, apprenticeships, and wider skills in England.
The Role:
Assignment Start Date:
20/01/2025 to 14/03/2025
OR
20/01/2024 to 21/02/2025 - There is also potential to return throughout the year for several intakes. Rate of Pay:
£12.43 per hour Hours:
37 per week, Monday - Friday - (Monday to Thursday 8.30am-4.30pm, Friday 8.30am-4pm) Location:
Bishopgate House, Darlington Working arrangements:
Hybrid Working from Home 2 Days Per Week and from Darlington Office 3 Days Per Week What your primary duties can include:
Responsible for interacting with external customers (local authorities and schools). Performing tasks such as taking calls and making telephone calls (at peak times this can be extremely high volumes), dealing with Service Request Forms (SR Forms) from external customers, and trying to resolve their queries, escalating issues to their manager. To provide efficient, customer-focused Service Desk support service to data providers and partners which conforms to Departmental and Data Operations standards and procedures. To collect and process complex survey returns, analyzing origins of errors in returned data and contacting relevant data providers to explain problems and obtain corrective information. To apply for this post, you will:
Must be comfortable with the high volume of telephone work that is required. Strive to produce work that is of the highest quality and look for ways to help others. Strong administration skills. Must be confident and have experience in using Microsoft Packages. Good Literacy/Numeracy skills. Have strong communication and interpersonal skills both oral and written. Be proactive, taking ownership and accountability for decisions and commitments. Have the ability to solve problems and be resilient. Have strong planning, time management, and organizational skills. Candidates must have the facilities to enable them to work from home - e.g., secure internet access and a comfortable working space which would enable work to be undertaken of a sensitive nature (i.e., no shared spaces). Benefits:
In return for your work and commitment, working for Brook Street can offer you some fantastic benefits: The opportunity to join and work in the Public Sector. Learning and development opportunities to grow your career. Competitive salary. 28 days Annual Leave per year (pro-rata). Wide variety of flexible benefits and working options to suit your lifestyle. Full training and induction. Brook Street is proud to support the Armed Forces Covenant and guarantees to interview all candidates who are veterans or spouses/partners of military personnel, who meet all the essential criteria for the vacancy. As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website.
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Assignment Start Date:
20/01/2025 to 14/03/2025
OR
20/01/2024 to 21/02/2025 - There is also potential to return throughout the year for several intakes. Rate of Pay:
£12.43 per hour Hours:
37 per week, Monday - Friday - (Monday to Thursday 8.30am-4.30pm, Friday 8.30am-4pm) Location:
Bishopgate House, Darlington Working arrangements:
Hybrid Working from Home 2 Days Per Week and from Darlington Office 3 Days Per Week What your primary duties can include:
Responsible for interacting with external customers (local authorities and schools). Performing tasks such as taking calls and making telephone calls (at peak times this can be extremely high volumes), dealing with Service Request Forms (SR Forms) from external customers, and trying to resolve their queries, escalating issues to their manager. To provide efficient, customer-focused Service Desk support service to data providers and partners which conforms to Departmental and Data Operations standards and procedures. To collect and process complex survey returns, analyzing origins of errors in returned data and contacting relevant data providers to explain problems and obtain corrective information. To apply for this post, you will:
Must be comfortable with the high volume of telephone work that is required. Strive to produce work that is of the highest quality and look for ways to help others. Strong administration skills. Must be confident and have experience in using Microsoft Packages. Good Literacy/Numeracy skills. Have strong communication and interpersonal skills both oral and written. Be proactive, taking ownership and accountability for decisions and commitments. Have the ability to solve problems and be resilient. Have strong planning, time management, and organizational skills. Candidates must have the facilities to enable them to work from home - e.g., secure internet access and a comfortable working space which would enable work to be undertaken of a sensitive nature (i.e., no shared spaces). Benefits:
In return for your work and commitment, working for Brook Street can offer you some fantastic benefits: The opportunity to join and work in the Public Sector. Learning and development opportunities to grow your career. Competitive salary. 28 days Annual Leave per year (pro-rata). Wide variety of flexible benefits and working options to suit your lifestyle. Full training and induction. Brook Street is proud to support the Armed Forces Covenant and guarantees to interview all candidates who are veterans or spouses/partners of military personnel, who meet all the essential criteria for the vacancy. As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website.
#J-18808-Ljbffr
