Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Job Title: Administrative/Telephony Officer (Full-Time, Temporary)
Location:
Bury St Edmunds Salary:
£11.59 per hour Working Hours:
9:00 am - 5:00 pm, 37 hours per week About the Role: Our client, a leading Public Sector organisation, is looking for a proactive and reliable
Administrative/Telephony Officer
to join their team on a full-time, temporary basis at
HMCTS Bury St Edmunds . If you're looking for a dynamic role where you'll gain valuable experience and contribute to the smooth running of the court system, this is the perfect opportunity! What's on Offer: Hybrid working : Enjoy a mix of office-based and remote work (3 days in the office, 2 days from home) Competitive hourly rate : £11.59 per hour, plus holiday entitlement and pension scheme Training provided : You'll receive two weeks of office-based training to get you fully up to speed Convenient location : The office is located next to the bus station and is close to local amenities for your office days Key Responsibilities: As an Administrative/Telephony Officer, you will play a vital role in supporting the efficient operation of the court system. Your day-to-day tasks will include: Telephony support : Answering calls regarding hearing dates and providing assistance to people involved in family-related court cases Document preparation : Preparing papers and files for court hearings, tribunals, and meetings Data management : Updating records on an in-house system, managing casework, and verifying documents General office duties : Photocopying, filing, post opening and dispatch, and booking meeting rooms Supporting meetings and training : Organising and preparing agendas, handouts, and meeting instructions What We're Looking For: The ideal candidate will be comfortable speaking on the phone regularly and be confident in handling a range of administrative tasks. We're looking for someone who is: Resilient
and able to thrive in a busy environment Organised
with the ability to multitask and manage competing priorities Detail-oriented
with a strong focus on accuracy Flexible
and willing to take on new tasks as needed A team player , while also capable of working independently Requirements: Ability to work in a fast-paced environment Strong communication and interpersonal skills Willingness to learn and develop new skills How to Apply: Ready to take the next step in your career? Apply today by submitting your application online! As part of the process, successful candidates will need to provide necessary documentation, including a valid passport, proof of address, proof of NI number, and undergo a DBS check, along with a three-year referencing process.
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Bury St Edmunds Salary:
£11.59 per hour Working Hours:
9:00 am - 5:00 pm, 37 hours per week About the Role: Our client, a leading Public Sector organisation, is looking for a proactive and reliable
Administrative/Telephony Officer
to join their team on a full-time, temporary basis at
HMCTS Bury St Edmunds . If you're looking for a dynamic role where you'll gain valuable experience and contribute to the smooth running of the court system, this is the perfect opportunity! What's on Offer: Hybrid working : Enjoy a mix of office-based and remote work (3 days in the office, 2 days from home) Competitive hourly rate : £11.59 per hour, plus holiday entitlement and pension scheme Training provided : You'll receive two weeks of office-based training to get you fully up to speed Convenient location : The office is located next to the bus station and is close to local amenities for your office days Key Responsibilities: As an Administrative/Telephony Officer, you will play a vital role in supporting the efficient operation of the court system. Your day-to-day tasks will include: Telephony support : Answering calls regarding hearing dates and providing assistance to people involved in family-related court cases Document preparation : Preparing papers and files for court hearings, tribunals, and meetings Data management : Updating records on an in-house system, managing casework, and verifying documents General office duties : Photocopying, filing, post opening and dispatch, and booking meeting rooms Supporting meetings and training : Organising and preparing agendas, handouts, and meeting instructions What We're Looking For: The ideal candidate will be comfortable speaking on the phone regularly and be confident in handling a range of administrative tasks. We're looking for someone who is: Resilient
and able to thrive in a busy environment Organised
with the ability to multitask and manage competing priorities Detail-oriented
with a strong focus on accuracy Flexible
and willing to take on new tasks as needed A team player , while also capable of working independently Requirements: Ability to work in a fast-paced environment Strong communication and interpersonal skills Willingness to learn and develop new skills How to Apply: Ready to take the next step in your career? Apply today by submitting your application online! As part of the process, successful candidates will need to provide necessary documentation, including a valid passport, proof of address, proof of NI number, and undergo a DBS check, along with a three-year referencing process.
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