The Role
This role will support the Business Integrity Training offering on all learning platforms, including the BIT Learning Portal via the BIT Support email box. A key requirement is to produce Microsoft Excel completion reports for stakeholders. The holder will work directly for the Business Integrity Training Manager, with a dotted line to the BIT Team Leader for daily activities.
Role Responsibilities:
Not limited to:
Business Integrity Training (BIT)
Manage and action the BIT Support mailbox on a daily basis, answering queries and escalating to the team leader or Business Integrity Training Manager when required. Update Success Factors and other learning platforms with completions of BIT when required. Reporting
Produce weekly/monthly reports from Success Factors on completions using extracts and Microsoft Excel and upload onto Workspace/SharePoint intranet page. Create management dashboards on completions in Microsoft Excel & Microsoft PowerPoint. Produce ad-hoc reporting as and when required.
BIT Learning Portal - bespoke off-network learning system
Act as the initial contact for enquiries regarding the BIT learning portal. Creation of users. Support users with password resets.
What BAE Systems are looking for, from you: Essential requirement - Knowledge and experience in using Microsoft Excel and creating formulas, pivot tables, charts, dashboards, and formatting. Extracting data into a meaningful format. Knowledge and experience using Microsoft Outlook. Knowledge and experience of producing small presentations using Microsoft PowerPoint. Training will be given on Success Factors and BIT Learning Portal and other learning platforms the business uses. Highly competent in problem solving for the queries received via the BIT Support inbox and team, analyzing complex information to draw conclusions and implement solutions. Excellent customer focus with an ability to deliver to a varied internal/external customer base. Data collection, collation, and analysis to inform decision making. Excellent self-organization, time, and workload management skills, as the role will work extensively on their own with support from the team. Communication and diplomacy skills to resolve issues in the BIT Support Mailbox. A high level of professionalism when interacting with users, managers, and colleagues. The ability to interact appropriately in difficult/challenging situations with senior stakeholders. Security Requirements:
BPSS This role requires you to obtain a basic disclosure along with employment reference checks before starting.
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Manage and action the BIT Support mailbox on a daily basis, answering queries and escalating to the team leader or Business Integrity Training Manager when required. Update Success Factors and other learning platforms with completions of BIT when required. Reporting
Produce weekly/monthly reports from Success Factors on completions using extracts and Microsoft Excel and upload onto Workspace/SharePoint intranet page. Create management dashboards on completions in Microsoft Excel & Microsoft PowerPoint. Produce ad-hoc reporting as and when required.
BIT Learning Portal - bespoke off-network learning system
Act as the initial contact for enquiries regarding the BIT learning portal. Creation of users. Support users with password resets.
What BAE Systems are looking for, from you: Essential requirement - Knowledge and experience in using Microsoft Excel and creating formulas, pivot tables, charts, dashboards, and formatting. Extracting data into a meaningful format. Knowledge and experience using Microsoft Outlook. Knowledge and experience of producing small presentations using Microsoft PowerPoint. Training will be given on Success Factors and BIT Learning Portal and other learning platforms the business uses. Highly competent in problem solving for the queries received via the BIT Support inbox and team, analyzing complex information to draw conclusions and implement solutions. Excellent customer focus with an ability to deliver to a varied internal/external customer base. Data collection, collation, and analysis to inform decision making. Excellent self-organization, time, and workload management skills, as the role will work extensively on their own with support from the team. Communication and diplomacy skills to resolve issues in the BIT Support Mailbox. A high level of professionalism when interacting with users, managers, and colleagues. The ability to interact appropriately in difficult/challenging situations with senior stakeholders. Security Requirements:
BPSS This role requires you to obtain a basic disclosure along with employment reference checks before starting.
#J-18808-Ljbffr
