Job Number HCC26552
Location:
Hertfordshire Salary Range:
£24,790 opportunity to progress to £27,269 pa - pro-rata for part-time Contract Type:
Permanent Hours:
Full Time/Part Time Closing date:
04-Feb-2025 Job Title:
Admin Support Officers About the team
We are looking for a new member of the Registration and Citizenship Service. The Registration and Citizenship Service is responsible for the registration of all Births, Marriages, Civil Partnerships, and Deaths occurring within Hertfordshire. About the role
Admin Support Officer – Registration Certificate Archives Location:
The Old Courthouse, Hatfield. Hours:
22 Hours – Wednesday, Thursday, Friday. The Registration Certificate Archive issues Birth, Death, Marriage, and Civil Partnership copy certificates from records dating from 1837 to present from events that took place within the County of Hertfordshire. Work is generated by customers wishing to purchase a copy of these certificates. You would work as part of the Registration Certificate Archive team producing certificates from the Hertfordshire registers. The team also creates digital records of marriages from Marriage Schedules. As you will be dealing with physical as well as digital registers and securely monitored certificate stock, the role is fully office-based. Admin Support Officer – Hertfordshire Register Office Hatfield Reception Hours:
37 Hours The support officer role ensures the smooth running of the Register Office, based in the reception area, assisting the Senior Officer with emails, booking ceremonies, managing bookings, and supporting registrars. Register Offices are busy places of work; the candidate will be required to undertake phone calls, respond to emails, and book ceremonies and appointments via the digital booking system. The successful candidate will be trained to take payments both over the telephone and in person. Mainly reception-based, the candidate will welcome ceremony guests and customers registering births and deaths with warmth and tact. Working with the public directly, the candidate will enjoy a varied day working within a dedicated team. Hours:
14.5 Hours – Thursdays and Fridays. The support officer role ensures the smooth running of the Register Office, assisting the Senior Officer with emails, booking ceremonies, managing bookings, and supporting registrars. Register Offices are busy places of work; the candidate will be required to undertake phone calls, respond to emails, and book ceremonies and appointments via the digital booking system. The successful candidate will be trained to take payments both over the telephone and in person. Mainly reception-based, the candidate will welcome ceremony guests and customers registering births and deaths with warmth and tact. Working with the public directly, the candidate will enjoy a varied day working within a dedicated team. About you
Proven experience in an administrative or support role Excellent organisational and multitasking skills Strong communication and interpersonal abilities Proficiency in Microsoft Office Suite and other relevant software Accuracy and attention to detail This job role is within the Business Support Services, level BUS6 job profile. Please indicate on your application which position you are interested in. As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps) and includes any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert/job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Additional information
Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Safeguarding This role has been identified as requiring a Disclosure & Barring Service (DBS) check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
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Hertfordshire Salary Range:
£24,790 opportunity to progress to £27,269 pa - pro-rata for part-time Contract Type:
Permanent Hours:
Full Time/Part Time Closing date:
04-Feb-2025 Job Title:
Admin Support Officers About the team
We are looking for a new member of the Registration and Citizenship Service. The Registration and Citizenship Service is responsible for the registration of all Births, Marriages, Civil Partnerships, and Deaths occurring within Hertfordshire. About the role
Admin Support Officer – Registration Certificate Archives Location:
The Old Courthouse, Hatfield. Hours:
22 Hours – Wednesday, Thursday, Friday. The Registration Certificate Archive issues Birth, Death, Marriage, and Civil Partnership copy certificates from records dating from 1837 to present from events that took place within the County of Hertfordshire. Work is generated by customers wishing to purchase a copy of these certificates. You would work as part of the Registration Certificate Archive team producing certificates from the Hertfordshire registers. The team also creates digital records of marriages from Marriage Schedules. As you will be dealing with physical as well as digital registers and securely monitored certificate stock, the role is fully office-based. Admin Support Officer – Hertfordshire Register Office Hatfield Reception Hours:
37 Hours The support officer role ensures the smooth running of the Register Office, based in the reception area, assisting the Senior Officer with emails, booking ceremonies, managing bookings, and supporting registrars. Register Offices are busy places of work; the candidate will be required to undertake phone calls, respond to emails, and book ceremonies and appointments via the digital booking system. The successful candidate will be trained to take payments both over the telephone and in person. Mainly reception-based, the candidate will welcome ceremony guests and customers registering births and deaths with warmth and tact. Working with the public directly, the candidate will enjoy a varied day working within a dedicated team. Hours:
14.5 Hours – Thursdays and Fridays. The support officer role ensures the smooth running of the Register Office, assisting the Senior Officer with emails, booking ceremonies, managing bookings, and supporting registrars. Register Offices are busy places of work; the candidate will be required to undertake phone calls, respond to emails, and book ceremonies and appointments via the digital booking system. The successful candidate will be trained to take payments both over the telephone and in person. Mainly reception-based, the candidate will welcome ceremony guests and customers registering births and deaths with warmth and tact. Working with the public directly, the candidate will enjoy a varied day working within a dedicated team. About you
Proven experience in an administrative or support role Excellent organisational and multitasking skills Strong communication and interpersonal abilities Proficiency in Microsoft Office Suite and other relevant software Accuracy and attention to detail This job role is within the Business Support Services, level BUS6 job profile. Please indicate on your application which position you are interested in. As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps) and includes any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert/job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Additional information
Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Safeguarding This role has been identified as requiring a Disclosure & Barring Service (DBS) check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
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