Admin Team Leader, Stoke-on-Trent

As Admin Team Leader, you will be responsible for both the day-to-day management of your team and the management of stock and processes. Our Admin Team Leader will ensure that their team is following the correct processes, identify gaps in knowledge and skills, and ensure their team is trained and following best practices. You will provide support in your area, which will include Goods In, Stock Control, and PI. Here's What You Can Expect To Be Doing Allocate and supervise daily tasks as well as briefings with your team Fully understand all areas of the department including Goods In, Stock Control, and PI Identify inventory issues and escalate to Operations and Warehouse Management Complete HR functions including disciplinaries, welfare meetings, RTW meetings, and performance management Monitor and update the skills matrix, identify training gaps, and implement a training plan Actively seek to resolve stock issues including pick exceptions and recoveries Ensure that all stock in the red area does not exceed 24 hours Keep all permanent and agency timesheets up to date and accurate Monitor incomplete Goods In records, and drive warehouse/goods in to resolve Daily reporting on stock position and stock variances Actively support the team and provide a professional presence within Inventory A Few Things About You You will be able to work under pressure and prioritize to ensure that key objectives are met. You must have the attention to detail required when handling large amounts of information, and have a methodical approach to solving problems. Skills Confident with a fair and consistent approach to people management Professional and calm under pressure Problem solver independently Good communication with all levels of management Strong time management Organized and methodical Technical PC literate and proficient in Microsoft Excel and Outlook Experience with Warehouse Management Systems Manage daily performance (red area, PI processing) Experience An in-depth understanding of our Inventory operation Experience of working to deadlines and motivating others Experience in logistics/warehouse environments Able to analyze information in a timely manner Ability to manage fluctuating workloads A Bit About Us We may have started small, but we’ve always had very big ideas. We launched in 2000 and we just haven’t stopped; a year's worth of achievements always seems more like three at AO. Our customers are now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves. But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it. As an AO employee, you can take full advantage of our benefits package. As well as fundamental benefits, like pensions and holidays, we have designed our "AO Perks" to help you out financially, make your work life a little easier, or make your home life a lot more fun. At least 5% contribution pension scheme Healthcare Cashback Scheme Attendance Bonus Enhanced Maternity, Paternity, and Adoption Packages Employee of the month awards Expression of wish service Make a difference days (x2 fully paid charity days a year) Share-save Scheme To see all our benefits and perks, visit our AO Benefits page.

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