Administrative Support-Children's Community & Specialist Nursing Team
Lancashire Teaching Hospitals NHS Foundation Trust
We are offering an
exciting new administrative post
within the
Children's Community and Specialist Nursing Team . If you thrive in a
fast-paced, friendly, and varied role , this may be the job for you! We are looking for someone who is:
Friendly ,
Dynamic ,
Flexible . The
Children's Community and Specialist Nursing Team
covers a wide range of services that you will be a part of, including:
Children's Community Nursing Team ,
Children's Complex Needs Service ,
Children's Respiratory, Epilepsy & Neuromuscular Service ,
Children's Palliative Care Service . Our team is made up of enthusiastic, knowledgeable, and
extremely friendly and supportive people
who celebrate individuality and encourage progress and positive change. *****Please Note**** You will need to provide evidence for your qualifications. All overseas qualifications must be proved comparable to UK standards through
UK ENIC. Main duties of the job
You will work alongside other
experienced, friendly admin support workers
within the
Specialist Nursing Services . Your main roles will include: Booking appointments Registering patients
on the computer system Managing databases and filing systems Answering phone queries Providing administrative support
to the Specialist Nurses and other team members Be a key part of our dedicated and supportive team, making a difference every day! About us
We have
10,000+ fantastic people
working hard to deliver quality services to our patients. Whatever your role, you help look after
370,000 people
in our local area & give specialist care to
1.5 million people
across
Lancashire & Cumbria . Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns. You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path. You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around
patient care , which means your role is pivotal and something really to be proud of. Job responsibilities
Respond to Enquiries Handle external and internal telephone enquiries from staff, patients, and others with
efficiency, tact, and diplomacy . Ensure that messages and information are quickly relayed to the appropriate person. Effective Communication Communicate with a wide range of staff, patients, and visitors using
verbal, electronic, and other methods , ensuring information is tailored appropriately to the individual's needs. Database Management Use
databases and computer systems
to create and maintain records, ensuring they are accurate and updated. Generate
statistics for analytical purposes
where needed. Consumables and Filing Assist in ordering
patient consumables
to support the team's needs. Ensure
accurate filing
of patient investigations and correspondence, making them available on
Evolve . Mail Sorting Collect and sort incoming mail, ensuring it reaches the relevant Specialist Nurses or healthcare professionals for action. Administrative Support Provide
secretarial and administrative assistance
to the Children's Community and Specialist Nursing Team, ensuring smooth operation and effective service delivery. Person Specification
Qualifications and Experience
Good general education. Minimum GCSE in English and Maths grade A-C. RSA 2 or equivalent RSA3 typing qualification or ECDL or equivalent. Typing speed of 60wpm. Knowledge & Experience
Efficient use of Microsoft Word, Excel, PowerPoint, email and intranet. Able to manage own workload and work autonomously as part of a team. Demonstrate a commitment to continuing personal and professional development. Experienced and competent minute taking. Knowledge of medical terminology. Advanced knowledge of medical terminology. Use of Trust IT packages ie. Harris Flex, Alma, Evolve. Previous admin experience in the NHS environment. Skills & Abilities
Ability to use own initiative. Ability to prioritise work. Possess excellent communication skills. Ability to work under pressure and ensure completing priorities are resolved. Ability to liaise and coordinate with other bodies internal and external departments. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Lancashire Teaching Hospitals NHS Foundation Trust
#J-18808-Ljbffr
Lancashire Teaching Hospitals NHS Foundation Trust
We are offering an
exciting new administrative post
within the
Children's Community and Specialist Nursing Team . If you thrive in a
fast-paced, friendly, and varied role , this may be the job for you! We are looking for someone who is:
Friendly ,
Dynamic ,
Flexible . The
Children's Community and Specialist Nursing Team
covers a wide range of services that you will be a part of, including:
Children's Community Nursing Team ,
Children's Complex Needs Service ,
Children's Respiratory, Epilepsy & Neuromuscular Service ,
Children's Palliative Care Service . Our team is made up of enthusiastic, knowledgeable, and
extremely friendly and supportive people
who celebrate individuality and encourage progress and positive change. *****Please Note**** You will need to provide evidence for your qualifications. All overseas qualifications must be proved comparable to UK standards through
UK ENIC. Main duties of the job
You will work alongside other
experienced, friendly admin support workers
within the
Specialist Nursing Services . Your main roles will include: Booking appointments Registering patients
on the computer system Managing databases and filing systems Answering phone queries Providing administrative support
to the Specialist Nurses and other team members Be a key part of our dedicated and supportive team, making a difference every day! About us
We have
10,000+ fantastic people
working hard to deliver quality services to our patients. Whatever your role, you help look after
370,000 people
in our local area & give specialist care to
1.5 million people
across
Lancashire & Cumbria . Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns. You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path. You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around
patient care , which means your role is pivotal and something really to be proud of. Job responsibilities
Respond to Enquiries Handle external and internal telephone enquiries from staff, patients, and others with
efficiency, tact, and diplomacy . Ensure that messages and information are quickly relayed to the appropriate person. Effective Communication Communicate with a wide range of staff, patients, and visitors using
verbal, electronic, and other methods , ensuring information is tailored appropriately to the individual's needs. Database Management Use
databases and computer systems
to create and maintain records, ensuring they are accurate and updated. Generate
statistics for analytical purposes
where needed. Consumables and Filing Assist in ordering
patient consumables
to support the team's needs. Ensure
accurate filing
of patient investigations and correspondence, making them available on
Evolve . Mail Sorting Collect and sort incoming mail, ensuring it reaches the relevant Specialist Nurses or healthcare professionals for action. Administrative Support Provide
secretarial and administrative assistance
to the Children's Community and Specialist Nursing Team, ensuring smooth operation and effective service delivery. Person Specification
Qualifications and Experience
Good general education. Minimum GCSE in English and Maths grade A-C. RSA 2 or equivalent RSA3 typing qualification or ECDL or equivalent. Typing speed of 60wpm. Knowledge & Experience
Efficient use of Microsoft Word, Excel, PowerPoint, email and intranet. Able to manage own workload and work autonomously as part of a team. Demonstrate a commitment to continuing personal and professional development. Experienced and competent minute taking. Knowledge of medical terminology. Advanced knowledge of medical terminology. Use of Trust IT packages ie. Harris Flex, Alma, Evolve. Previous admin experience in the NHS environment. Skills & Abilities
Ability to use own initiative. Ability to prioritise work. Possess excellent communication skills. Ability to work under pressure and ensure completing priorities are resolved. Ability to liaise and coordinate with other bodies internal and external departments. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Lancashire Teaching Hospitals NHS Foundation Trust
#J-18808-Ljbffr
