Job summary
We are recruiting for an Acute Oncology Service Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will provide effective support to our Acute Oncology Service and Inpatient ward with administrative duties.
You will support the services by recording clinical information on digital systems, assist patients and visitors with queries on a face-to-face basis, attend department meetings and take minutes, and record activity to produce reports and statistics according to KPI's.
To work unsupervised and act independently to manage your own workload, referring to the appropriate service leads when necessary. You will ensure the provision and delivery of high-quality, efficient, and effective services within areas of responsibility.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
Support the Acute Oncology Service and Inpatient ward with administrative duties. Ensure the timely recording of clinical data and activity, report and escalate any IT or estate issues to the relevant helpdesks, liaise with all other services on site on behalf of the clinical teams. Cross-cover areas when staff are absent, be it planned or unplanned. Undertake delegated projects relevant to the area of responsibility and any Trust-initiated projects where deemed appropriate. Monitor activity and advise the Service Manager of any key concerns as they arise. Produce reports as required. Ensure adherence to waiting list policies and procedures. Provide non-clinical advice and information to patients and/or their relatives in accordance with confidentiality rules, including times, dates, or other particulars for appointments and/or admissions. Undertake clinical enquiries in preparation for admission and take on the responsibility to seek further clinical advice for more complex enquiries.
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work-life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.
We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers.
In addition, you will receive a High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,552 and a maximum payment of £5,735 per annum pro rata.
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Qualifications/Training
Essential
Educated to minimum GCSE/NVQ level 2 or equivalent Desirable
Relevant NHS experience Relevant data administration qualification Previous Experience
Essential
Data administration experience NHS or healthcare related experience Desirable
Evidence of self-development Patient administration system experience Skills
Essential
Practical and creative approach to problem solving Excellent communication skills & the ability to engage a range of professionals & support departments Ability to work independently as well as part of a team Ability to prioritise & meet deadlines and manage conflicting workload Time management and prioritisation skills Knowledge
Essential
Numerical and analytical skills Computer literacy and experience with MS Word, Excel and Email Desirable
Knowledge of computerised Patient Information Systems (eg Lorenzo, PIMS) and office IT solutions (Eg Word, Access, PowerPoint) Knowledge of medical terminology Other Requirements
Essential
Experience and evidence of engagement around the equality, diversity and inclusion agenda Able to actively support the development of a culture that recognises and promotes equality, values diversity, and actively leads by example in deploying these qualities. Understands the impact on equality, diversity and inclusion issues in all aspects of service delivery and planning Role model our Trust values every day Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East and North Herts NHS Trust Address
Mount Vernon Cancer Centre
Rickmansworth Road
Northwood
HA6 2RN
Employer's website #J-18808-Ljbffr
We are recruiting for an Acute Oncology Service Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will provide effective support to our Acute Oncology Service and Inpatient ward with administrative duties.
You will support the services by recording clinical information on digital systems, assist patients and visitors with queries on a face-to-face basis, attend department meetings and take minutes, and record activity to produce reports and statistics according to KPI's.
To work unsupervised and act independently to manage your own workload, referring to the appropriate service leads when necessary. You will ensure the provision and delivery of high-quality, efficient, and effective services within areas of responsibility.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
Support the Acute Oncology Service and Inpatient ward with administrative duties. Ensure the timely recording of clinical data and activity, report and escalate any IT or estate issues to the relevant helpdesks, liaise with all other services on site on behalf of the clinical teams. Cross-cover areas when staff are absent, be it planned or unplanned. Undertake delegated projects relevant to the area of responsibility and any Trust-initiated projects where deemed appropriate. Monitor activity and advise the Service Manager of any key concerns as they arise. Produce reports as required. Ensure adherence to waiting list policies and procedures. Provide non-clinical advice and information to patients and/or their relatives in accordance with confidentiality rules, including times, dates, or other particulars for appointments and/or admissions. Undertake clinical enquiries in preparation for admission and take on the responsibility to seek further clinical advice for more complex enquiries.
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work-life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.
We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers.
In addition, you will receive a High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,552 and a maximum payment of £5,735 per annum pro rata.
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Qualifications/Training
Essential
Educated to minimum GCSE/NVQ level 2 or equivalent Desirable
Relevant NHS experience Relevant data administration qualification Previous Experience
Essential
Data administration experience NHS or healthcare related experience Desirable
Evidence of self-development Patient administration system experience Skills
Essential
Practical and creative approach to problem solving Excellent communication skills & the ability to engage a range of professionals & support departments Ability to work independently as well as part of a team Ability to prioritise & meet deadlines and manage conflicting workload Time management and prioritisation skills Knowledge
Essential
Numerical and analytical skills Computer literacy and experience with MS Word, Excel and Email Desirable
Knowledge of computerised Patient Information Systems (eg Lorenzo, PIMS) and office IT solutions (Eg Word, Access, PowerPoint) Knowledge of medical terminology Other Requirements
Essential
Experience and evidence of engagement around the equality, diversity and inclusion agenda Able to actively support the development of a culture that recognises and promotes equality, values diversity, and actively leads by example in deploying these qualities. Understands the impact on equality, diversity and inclusion issues in all aspects of service delivery and planning Role model our Trust values every day Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East and North Herts NHS Trust Address
Mount Vernon Cancer Centre
Rickmansworth Road
Northwood
HA6 2RN
Employer's website #J-18808-Ljbffr
