Job Description: Student Administrator & Receptionist
Location: Newcastle Campus, UK Management College (UKMC)
Job Type: Full-time
Salary: From £23,795.00 per year
Additional Pay: Bonus Scheme
UK Management College (UKMC) is looking for dynamic and confident individuals to join our team as a Student Administrator & Receptionist at our Newcastle Campus. This role combines administrative responsibilities with front-desk reception duties, offering a varied and fast-paced environment where no two days are the same. You will play a key role in supporting students, faculty, and visitors by providing excellent customer service and efficient administrative support. This is an office-based role located at our Newcastle campus.
Key Responsibilities
- As a Student Administrator, you will be responsible for:
- Reviewing student applications and identification documents to ensure accurate and timely processing.
- Liaising with colleagues and students to coordinate interview schedules and admissions procedures.
- Maintaining student records in databases, tracking details such as application status, personal information, and academic progression.
- Assisting in Admissions-related events, including open days, orientation, and student recruitment activities.
- Providing general administrative support to the Admissions Team under the supervision of the Administration Team Leader.
As a Receptionist, you will:
- Greet students, staff, and visitors in a friendly, professional manner and ensure the reception area is welcoming and well-maintained.
- Answer phone calls and emails, directing inquiries to the appropriate department or individual.
- Manage appointments and bookings for meetings, interviews, and campus visits.
- Distribute incoming mail and manage outgoing post.
- Handle visitor sign-ins and ensure compliance with campus security protocols.
Essential Requirements
- 1+ years of office-based experience in a receptionist or administrative role (preferably within the education sector).
- Proven administrative skills: highly organised, proactive, and able to meet deadlines in a fast-paced environment.
- Multitasking abilities: able to juggle various tasks, such as managing student queries, coordinating interviews, and maintaining records.
- Excellent communication skills: fluent in English, with the ability to deal confidently, tactfully, and sensitively with people from diverse backgrounds.
- Strong IT skills: proficient in Microsoft Office (Word, Excel, Outlook) and quick to learn new systems.
- Attention to detail: ability to process information accurately while working under pressure.
- Discretion and confidentiality when dealing with sensitive information.
- Team player: able to work independently and collaboratively with colleagues across different departments.
- Flexibility: open to adapting work practices to suit changing business needs.
Benefits
Company Pension
Free Parking on-site
Opportunities for career development, with access to mentoring programs and funded courses
Supportive work environment in a rapidly growing company within the education sector
Work Location: Newcastle Campus (In person)
Ability to Commute: Must be able to commute to Newcastle
Application Process
Candidates are required to submit an assessment along with their application as this is a fundamental part of our interview process. Applications without the assessment will not be considered.
If you are interested in this role or have a background in education, teaching, IT, or recruitment, feel free to reach out to our HR department at careers@ukmc.ac.uk, as we are continually hiring for a variety of positions as our business grows.
Benefits:
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
- Weekend availability
Education:
- Bachelor's (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
