Te Taiwhenua o Heretaunga (TToH) is a Ngāti Kahungunu mandated, kaupapa Māori, values-based health and social services organisation. We are a whānau-focused health and social services organisation rooted in kaupapa Māori values. For over 39 years, we've been dedicated to addressing health inequities and enhancing Māori health across the Hawkes Bay region. Our holistic approach integrates health, social, education, and community development services, all designed to empower whānau.
The Role
We’re seeking a dedicated and skilled
Administrator
to join our Oranga Hinengaro (Mental Health) team. This role goes beyond the typical reception duties; we're looking for someone who can manage complex administrative tasks with a high degree of professionalism, while also providing a warm and welcoming presence at our front desk. Skills & Experience
As our Administrator, you'll play a crucial role in supporting our kaupapa and contributing to the wellbeing of our whānau. Your responsibilities will include: Providing a friendly, welcoming, and professional reception for all staff and visitors. Ensuring that whaiora/client inquiries are appropriately triaged, directed, and satisfactorily concluded. Handling internal and external phone calls and face-to-face inquiries with efficiency and care. Creating and managing patient profiles and client records within our system. Assisting with dictation and the preparation of doctors' letters. Coordinating bookings, outpatient appointments, and other high-level administrative tasks. What We’re Looking For To excel in this role, you will have: 3+ years’ experience in a similar health/ social services administrative position High-level proficiency in all Microsoft Office programs. Excellent communication skills – written, verbal, and visual. Strong time-management abilities and a great work ethic. Experience working effectively with Māori whānau. The ability to maintain confidentiality and handle sensitive information with discretion We offer a warm whānau focused work environment with a wide variety of benefits. Here are just a few: Connecting with staff each morning at karakia Life insurance Health insurance 5 weeks annual leave Birthday leave Workplace wellness programme If you have the qualifications and/or skills and experience and personal qualities we are looking for, then please nau mai, piki mai, kake mai - APPLY TODAY We will be reviewing and interviewing applicants as they apply so, please don’t delay.
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Administrator
to join our Oranga Hinengaro (Mental Health) team. This role goes beyond the typical reception duties; we're looking for someone who can manage complex administrative tasks with a high degree of professionalism, while also providing a warm and welcoming presence at our front desk. Skills & Experience
As our Administrator, you'll play a crucial role in supporting our kaupapa and contributing to the wellbeing of our whānau. Your responsibilities will include: Providing a friendly, welcoming, and professional reception for all staff and visitors. Ensuring that whaiora/client inquiries are appropriately triaged, directed, and satisfactorily concluded. Handling internal and external phone calls and face-to-face inquiries with efficiency and care. Creating and managing patient profiles and client records within our system. Assisting with dictation and the preparation of doctors' letters. Coordinating bookings, outpatient appointments, and other high-level administrative tasks. What We’re Looking For To excel in this role, you will have: 3+ years’ experience in a similar health/ social services administrative position High-level proficiency in all Microsoft Office programs. Excellent communication skills – written, verbal, and visual. Strong time-management abilities and a great work ethic. Experience working effectively with Māori whānau. The ability to maintain confidentiality and handle sensitive information with discretion We offer a warm whānau focused work environment with a wide variety of benefits. Here are just a few: Connecting with staff each morning at karakia Life insurance Health insurance 5 weeks annual leave Birthday leave Workplace wellness programme If you have the qualifications and/or skills and experience and personal qualities we are looking for, then please nau mai, piki mai, kake mai - APPLY TODAY We will be reviewing and interviewing applicants as they apply so, please don’t delay.
#J-18808-Ljbffr
