An exciting opportunity has arisen for a highly motivated and creative individual to join the Learning Disability Services in Mersey Care NHS Foundation Trust. You will be based with the Halton Community Learning Disability Team at the Bridges Learning Centre.
As part of this role, you will provide an administrative, secretarial and clerical service to support the multidisciplinary team, ensuring that letters, data, memos, reports are accurately produced within agreed timescales, and that an effective filing and retrieval system is maintained.
As stated within the job description, you will also provide effective liaison with multi-disciplinary staff, patients, carers, and outside agencies ensuring accurate information is communicated.
An essential element of the role is to arrange meetings and take minutes, ensuring accurate transcription and distribution.
In return, you will join a supportive and enthusiastic team and receive regular supervision.
Job Purpose:
To provide comprehensive, efficient, and effective administrative secretarial service to the multi-disciplinary team.
DUTIES AND RESPONSIBILITIES
Provide an administrative, secretarial and clerical service to support the Team members, ensuring that letters, memos, reports are accurately produced within agreed timescales, data is input to required standards, and an effective filing and retrieval system is maintained. Effective liaison with multi-disciplinary staff, patients, carers, and outside agencies ensuring accurate information is communicated as and when required, including reception/switchboard duties dealing with enquiries from clients and the public. Responsibility for the processing of incoming and outgoing mail, including prioritising, sorting and action as necessary. Responsibility for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of patient records. Responsibility for the maintenance of client database including the collection of statistics. Arranging, when required, meetings and taking minutes, ensuring accurate transcription and distribution. Ensuring the maintenance of the referral pathway process following Service procedures including liaison with other agencies. Ensure appropriate records are maintained as directed by Line Manager. Contribute to the ordering of stationery supplies and associated procedures.
All post holders will agree to: Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of community services, mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to support the objectives of the Trust. Role model the values of the Trust – Continuous Improvement, Accountability, Respectfulness, Enthusiasm and Support – in all activities and interactions with employees, service users and other stakeholders. Challenge the stigma associated with mental health and learning difficulties. Comply with the Duty of Candour, defined by Francis as: 'The volunteering of all relevant information to persons who have or may have been harmed by the provision of services, whether or not the information has been requested and whether or not a complaint or a report about that provision has been made.' Work across professional and organisational boundaries to improve services for all. Maintain their specific knowledge base and develop new skills. Value the contribution of the patient/service user voice. Operate within any organisational codes of practice or those from a relevant professional body. Respect equality and diversity across all areas of working practice and communications with staff, service users and other stakeholders. Take responsibility for the accurate and timely collection and recording of data and ensuring all personally identifiable information is protected and used only for the purposes for which it was intended. Comply with all health and safety legislation and local policies and procedures. Adhere to all organisational policies.
This advert closes on Tuesday 7 Jan 2025.
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As part of this role, you will provide an administrative, secretarial and clerical service to support the multidisciplinary team, ensuring that letters, data, memos, reports are accurately produced within agreed timescales, and that an effective filing and retrieval system is maintained.
As stated within the job description, you will also provide effective liaison with multi-disciplinary staff, patients, carers, and outside agencies ensuring accurate information is communicated.
An essential element of the role is to arrange meetings and take minutes, ensuring accurate transcription and distribution.
In return, you will join a supportive and enthusiastic team and receive regular supervision.
Job Purpose:
To provide comprehensive, efficient, and effective administrative secretarial service to the multi-disciplinary team.
DUTIES AND RESPONSIBILITIES
Provide an administrative, secretarial and clerical service to support the Team members, ensuring that letters, memos, reports are accurately produced within agreed timescales, data is input to required standards, and an effective filing and retrieval system is maintained. Effective liaison with multi-disciplinary staff, patients, carers, and outside agencies ensuring accurate information is communicated as and when required, including reception/switchboard duties dealing with enquiries from clients and the public. Responsibility for the processing of incoming and outgoing mail, including prioritising, sorting and action as necessary. Responsibility for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of patient records. Responsibility for the maintenance of client database including the collection of statistics. Arranging, when required, meetings and taking minutes, ensuring accurate transcription and distribution. Ensuring the maintenance of the referral pathway process following Service procedures including liaison with other agencies. Ensure appropriate records are maintained as directed by Line Manager. Contribute to the ordering of stationery supplies and associated procedures.
All post holders will agree to: Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of community services, mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to support the objectives of the Trust. Role model the values of the Trust – Continuous Improvement, Accountability, Respectfulness, Enthusiasm and Support – in all activities and interactions with employees, service users and other stakeholders. Challenge the stigma associated with mental health and learning difficulties. Comply with the Duty of Candour, defined by Francis as: 'The volunteering of all relevant information to persons who have or may have been harmed by the provision of services, whether or not the information has been requested and whether or not a complaint or a report about that provision has been made.' Work across professional and organisational boundaries to improve services for all. Maintain their specific knowledge base and develop new skills. Value the contribution of the patient/service user voice. Operate within any organisational codes of practice or those from a relevant professional body. Respect equality and diversity across all areas of working practice and communications with staff, service users and other stakeholders. Take responsibility for the accurate and timely collection and recording of data and ensuring all personally identifiable information is protected and used only for the purposes for which it was intended. Comply with all health and safety legislation and local policies and procedures. Adhere to all organisational policies.
This advert closes on Tuesday 7 Jan 2025.
#J-18808-Ljbffr
