Administrator & Typist for Yeovil Orthopaedic Clinic
An exciting opportunity has arisen for a full-time, highly motivated administrator to support Yeovil Orthopaedic Clinic (YOC) based on the Kingston Wing Private Patient Unit at Yeovil Hospital. All profits relating to private patients are re-invested into Yeovil Hospital to support the NHS and patient care. We are looking for a dynamic, enthusiastic candidate with exceptional interpersonal and strong IT skills. An eye for detail is essential. You must be able to work well within the team environment but also take responsibility for your own individual actions. You will work with the Practice Manager of YOC to ensure the efficient running of the practice and with the Kingston Wing administration team. Main Duties of the Job
The main duties will include: Answering telephone and email enquiries Booking appointments and updating diaries and clinics Raising invoices for patient appointments Medical audio typing, including printing and sending relevant documentation This role will entail a busy environment, so the candidate must be able to work well under pressure, be flexible and have an ability to adapt to varying tasks. Experience within an administrative role would be desirable, but a willingness to learn is essential. A background in healthcare would be an advantage but is not essential. There is an opportunity for progression through ongoing professional development and achievement. About Us
At
Somerset NHS Foundation Trust , we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer: Flexible working options
to help you balance work and life NHS pension scheme
for long-term financial security Generous annual leave allowance
to recharge and relax A strong focus on
career development
to help you grow and achieve your potential Additionally, you'll gain access to our
Blue Light Card , unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work. We are proud to foster a
diverse, skilled, and inclusive workforce , and we encourage applications from all backgrounds. Job Responsibilities
Please see attached Job Description and Person Specification for further details of duties and responsibilities. Person Specification
Qualifications
3 GCSE passes, including Maths and English, or equivalent IT Training NVQ3 or equivalent in related subject (Administration) or equivalent experience Typing qualification Experience
Experience of working in a pressured environment Experience of dealing with sensitive and confidential issues Experience of working in the NHS and knowledge of the range of services the hospital provides Experience of building effective working relationships across an organisation Experience of working within private practice Additional Criteria
Attention to detail, and must be able to concentrate in situations where frequent interruptions are common A high level of numerical accuracy Ability to prioritise work Able to work flexibly as part of a team Ability to use own initiative Ability to work methodically and with precision Willing to learn new skills and tasks and to take responsibility for their own development Able to demonstrate a good standard of English language Good telephone manner and customer care skills Excellent organisation and prioritisation skills Excellent communication skills Ability to produce and collate information and maintain up-to-date, accurate records Effective IT skills in Microsoft Office, including Microsoft Excel Able to work to deadlines with multiple priorities Enjoy working as part of a close-knit team Professional and positive attitude Willingness to use technology to improve standards of care and support to our patients Demonstrable commitment to continuous improvement Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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An exciting opportunity has arisen for a full-time, highly motivated administrator to support Yeovil Orthopaedic Clinic (YOC) based on the Kingston Wing Private Patient Unit at Yeovil Hospital. All profits relating to private patients are re-invested into Yeovil Hospital to support the NHS and patient care. We are looking for a dynamic, enthusiastic candidate with exceptional interpersonal and strong IT skills. An eye for detail is essential. You must be able to work well within the team environment but also take responsibility for your own individual actions. You will work with the Practice Manager of YOC to ensure the efficient running of the practice and with the Kingston Wing administration team. Main Duties of the Job
The main duties will include: Answering telephone and email enquiries Booking appointments and updating diaries and clinics Raising invoices for patient appointments Medical audio typing, including printing and sending relevant documentation This role will entail a busy environment, so the candidate must be able to work well under pressure, be flexible and have an ability to adapt to varying tasks. Experience within an administrative role would be desirable, but a willingness to learn is essential. A background in healthcare would be an advantage but is not essential. There is an opportunity for progression through ongoing professional development and achievement. About Us
At
Somerset NHS Foundation Trust , we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer: Flexible working options
to help you balance work and life NHS pension scheme
for long-term financial security Generous annual leave allowance
to recharge and relax A strong focus on
career development
to help you grow and achieve your potential Additionally, you'll gain access to our
Blue Light Card , unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work. We are proud to foster a
diverse, skilled, and inclusive workforce , and we encourage applications from all backgrounds. Job Responsibilities
Please see attached Job Description and Person Specification for further details of duties and responsibilities. Person Specification
Qualifications
3 GCSE passes, including Maths and English, or equivalent IT Training NVQ3 or equivalent in related subject (Administration) or equivalent experience Typing qualification Experience
Experience of working in a pressured environment Experience of dealing with sensitive and confidential issues Experience of working in the NHS and knowledge of the range of services the hospital provides Experience of building effective working relationships across an organisation Experience of working within private practice Additional Criteria
Attention to detail, and must be able to concentrate in situations where frequent interruptions are common A high level of numerical accuracy Ability to prioritise work Able to work flexibly as part of a team Ability to use own initiative Ability to work methodically and with precision Willing to learn new skills and tasks and to take responsibility for their own development Able to demonstrate a good standard of English language Good telephone manner and customer care skills Excellent organisation and prioritisation skills Excellent communication skills Ability to produce and collate information and maintain up-to-date, accurate records Effective IT skills in Microsoft Office, including Microsoft Excel Able to work to deadlines with multiple priorities Enjoy working as part of a close-knit team Professional and positive attitude Willingness to use technology to improve standards of care and support to our patients Demonstrable commitment to continuous improvement Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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