We are looking for an enthusiastic, flexible, and hard-working Administrator to join our dynamic and friendly team in the Buckinghamshire Wheelchair Service. We are looking for someone with excellent communication and secretarial skills, as well as being proficient in all MS Office applications including experience with Rio or other databases. The post will involve reception duties, including meeting and greeting people and answering the telephone. The work is varied and includes reception duties, inputting to various databases, filing, photocopying and other general office duties.
The wheelchair service provides a specialist service in the Buckinghamshire locality to adults and children with long term mobility problems through the assessment, provision, and maintenance of equipment for specialist seating, mobility, and pressure care.
The service is provided by registered Occupational Therapists, who have recognised qualifications and experience in postural assessment and provision of wheelchairs for adults and children. The service is supported by trained engineers, technicians, volunteers, and administrators.
Main duties of the job
Provide high-quality administrative support, including managing correspondence, emails, and appointment bookings. Maintain patient records, ensuring confidentiality and accuracy in line with NHS policies. Liaise with healthcare professionals, patients, and families to coordinate and manage clinical schedules. Handle patient queries professionally and sensitively, demonstrating excellent communication skills. Prepare documents, reports, and meeting minutes, supporting the team with all administrative needs. Maintain databases and patient management systems, ensuring timely updates and data accuracy. Work collaboratively with the multidisciplinary Team to support innovative services and improved patient care. About us
Why colleagues think we are 'a great place to work!' What does Buckinghamshire Healthcare NHS Trust offer you? As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression. Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce. What do we stand for? Our vision is to provide outstanding care, support healthy communities and be a great place to work. Our mission is to provide personal and compassionate care every time. We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes. We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates. We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact Pam.Daley@nhs.net (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application. We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. Person Specification
Good standard of education at GCSE or equivalent level. Educated to NVQ 3 Level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience EXPERIENCE eg Breadth of occupational experience
Significant administrative/secretarial experience including initiating and maintaining office systems. Administrative experience within the N.H.S. Experience of identifying areas of improvement within the administration of the service and being pro-active in developing new ways of working across the whole department. SKILLS, ABILITIES & KNOWLEDGE
Ability to work without supervision. Able to work on own initiative, prioritising own and workloads to changing and often tight deadlines. Knowledge of IT systems and software programmes such as Outlook, Word, Excel and PowerPoint. Excellent organisational and communication skills, verbal and written. Ability to work within a team under pressure in a busy working environment and able to multi-task. Able to effectively take minutes to support meetings within the service. Good communication and interpersonal skills. Able to build effective working relationships. Positive and flexible approach to work with a commitment to continuing professional development. Self-motivated with a creative and imaginative approach. Ability to communicate effectively with clients and families including those with communication difficulties and difficult personal circumstances. Knowledge of Medical Terminology. Flexible approach to working. SPECIAL CIRCUMSTANCES
Ability to travel to other sites. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £24,071 to £25,674 a year per annum pro rata
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Provide high-quality administrative support, including managing correspondence, emails, and appointment bookings. Maintain patient records, ensuring confidentiality and accuracy in line with NHS policies. Liaise with healthcare professionals, patients, and families to coordinate and manage clinical schedules. Handle patient queries professionally and sensitively, demonstrating excellent communication skills. Prepare documents, reports, and meeting minutes, supporting the team with all administrative needs. Maintain databases and patient management systems, ensuring timely updates and data accuracy. Work collaboratively with the multidisciplinary Team to support innovative services and improved patient care. About us
Why colleagues think we are 'a great place to work!' What does Buckinghamshire Healthcare NHS Trust offer you? As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression. Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce. What do we stand for? Our vision is to provide outstanding care, support healthy communities and be a great place to work. Our mission is to provide personal and compassionate care every time. We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes. We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates. We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact Pam.Daley@nhs.net (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application. We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. Person Specification
Good standard of education at GCSE or equivalent level. Educated to NVQ 3 Level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience EXPERIENCE eg Breadth of occupational experience
Significant administrative/secretarial experience including initiating and maintaining office systems. Administrative experience within the N.H.S. Experience of identifying areas of improvement within the administration of the service and being pro-active in developing new ways of working across the whole department. SKILLS, ABILITIES & KNOWLEDGE
Ability to work without supervision. Able to work on own initiative, prioritising own and workloads to changing and often tight deadlines. Knowledge of IT systems and software programmes such as Outlook, Word, Excel and PowerPoint. Excellent organisational and communication skills, verbal and written. Ability to work within a team under pressure in a busy working environment and able to multi-task. Able to effectively take minutes to support meetings within the service. Good communication and interpersonal skills. Able to build effective working relationships. Positive and flexible approach to work with a commitment to continuing professional development. Self-motivated with a creative and imaginative approach. Ability to communicate effectively with clients and families including those with communication difficulties and difficult personal circumstances. Knowledge of Medical Terminology. Flexible approach to working. SPECIAL CIRCUMSTANCES
Ability to travel to other sites. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £24,071 to £25,674 a year per annum pro rata
#J-18808-Ljbffr
