Due to rapid growth and increasing demand, we are looking to expand our team to support our continued success. We’re excited to bring on dedicated and talented individuals who share our vision for providing excellent patient care. If you’re looking for an opportunity to grow with a dynamic and forward-thinking practice, we’d love to hear from you!
Various contract opportunities for candidates seeking both Full Time and Part Time positions - Immediate Start Available
Days and hours to be agreed upon; however, cover will be required during operational hours: 8am - 6pm Monday to Friday. Occasional/Optional Saturdays.
30 Minute Lunch
Job Summary
To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, patient registration, booking appointments, processing information (electronic and hard copy), and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages, and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Primary Responsibilities
Maintaining and monitoring the practice appointment system
Processing personal, telephone, and e-requests for appointments
Answering incoming phone calls, transferring calls, or dealing with the caller's request appropriately
Signposting patients to the correct service
Processing incoming and outgoing mail including AccuRx queries
Initiating contact with and responding to requests from patients, team members, and external agencies
Actioning GP2GP tasks
Photocopying documentation as required
Filing and storing records as required
Overseeing and monitoring patient registrations through the
HealthTech1
platform, including data entry of new and temporary registrations and relevant patient information Inputting data into the patient’s healthcare records as necessary Scanning patient-related documentation and attaching scanned documents to patient’s healthcare records Processing requests for information (i.e., SAR, insurance/solicitors letters and DVLA forms) to the administrative team Managing all queries (including administrative queries) as necessary in an efficient manner Carrying out system searches as requested Maintaining a clean, tidy, effective working area in accordance with GDPR at all times Monitoring and maintaining the reception area and notice boards Supporting all clinical staff with general tasks as requested Secondary Responsibilities Supporting administrative and reception staff, providing cover during staff absences Completing opening and closing procedures in accordance with the duty rota As required, supporting the clinical pharmacist in the management of repeat prescriptions, ensuring they are processed accurately and efficiently The Candidate Ability to work well within a small team Excellent communication skills, both written and verbal Able to maintain confidentiality when handling sensitive documentation Experience of working within a customer-focused environment Excellent organisational skills Proficient in the use of IT software (Microsoft Office) Previous NHS experience with knowledge of SystemOne desirable We kindly request that recruitment agencies
do not contact us
regarding this vacancy. We are not engaging with agencies at this time, and all applications must come directly from candidates. Thank you for your understanding. Job Types:
Full-time, Part-time, Permanent Pay:
£11.44 per hour Benefits: Company pension Free parking Store discount Transport links Schedule: Monday to Friday Weekend availability Application question(s): Please state your preference: Part Time / Full Time Employment Work Location:
In person
#J-18808-Ljbffr
HealthTech1
platform, including data entry of new and temporary registrations and relevant patient information Inputting data into the patient’s healthcare records as necessary Scanning patient-related documentation and attaching scanned documents to patient’s healthcare records Processing requests for information (i.e., SAR, insurance/solicitors letters and DVLA forms) to the administrative team Managing all queries (including administrative queries) as necessary in an efficient manner Carrying out system searches as requested Maintaining a clean, tidy, effective working area in accordance with GDPR at all times Monitoring and maintaining the reception area and notice boards Supporting all clinical staff with general tasks as requested Secondary Responsibilities Supporting administrative and reception staff, providing cover during staff absences Completing opening and closing procedures in accordance with the duty rota As required, supporting the clinical pharmacist in the management of repeat prescriptions, ensuring they are processed accurately and efficiently The Candidate Ability to work well within a small team Excellent communication skills, both written and verbal Able to maintain confidentiality when handling sensitive documentation Experience of working within a customer-focused environment Excellent organisational skills Proficient in the use of IT software (Microsoft Office) Previous NHS experience with knowledge of SystemOne desirable We kindly request that recruitment agencies
do not contact us
regarding this vacancy. We are not engaging with agencies at this time, and all applications must come directly from candidates. Thank you for your understanding. Job Types:
Full-time, Part-time, Permanent Pay:
£11.44 per hour Benefits: Company pension Free parking Store discount Transport links Schedule: Monday to Friday Weekend availability Application question(s): Please state your preference: Part Time / Full Time Employment Work Location:
In person
#J-18808-Ljbffr
