Adult & Paediatric Administrator/Crisis Worker-Darlaston (The Glade)
The role of Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the Centre, you will empower them to feel in control and where applicable, support them during the forensic examination process. Main duties of the job
This Paediatric & Adult Administrator/Crisis Worker role will include: Providing telephone information and support. Assisting in the administration and management process of an adult or child and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence. Supporting use of the colposcope and medical care, providing advocacy support for the patient and/or family, and ensuring a patient-centred service. Ensuring that a high standard of DNA decontamination is maintained between forensic cases (cleaning). Assisting patients and liaising with other agencies regarding the management of historic cases. About us
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first. Job responsibilities
This is a dual role with both Administrator and Crisis Worker responsibilities. You will be based at the Glade SARC, Bransford, Worcestershire. This is a Part-Time vacancy of 8 hours per week. Shift hours will be 9:00am - 5:00pm, Monday - Friday. There will also be the opportunity to pick up additional shifts as an out of hours Crisis Worker, on an on-call basis from 5:00pm to 9:00am. As an organisation that 'does the right thing', we believe you will be empowered to make a difference. Whilst the position may be based from one location, additional travel may be required, therefore a UK driving license is required for this role. Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e. We welcome applications for this Administrator/ Crisis Worker role from candidates with experience in care, social care, healthcare, and administration. Company Benefits
Enhanced sickness pay scheme Enhanced Maternity Pay after 1 year's service Advanced rota planning for better work-life balance 6 weeks annual leave Pension Scheme Bonus Scheme Life Assurance Employee Assistance Programme Long Service/Team of the Month Awards A range of accredited and CPD training courses and masterclasses Funding for higher education courses after one year's service Person Specification
Qualifications
Can drive and has access to a car 24/7 Female only applicants Please note, all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks. Experience
Experience of working with vulnerable adults and children. Knowledge and understanding of safeguarding children and adults. Knowledge and understanding of confidentiality. Work experience within an administration role; including data collection, excel spreadsheets, providing reports and manipulating data will be essential. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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The role of Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the Centre, you will empower them to feel in control and where applicable, support them during the forensic examination process. Main duties of the job
This Paediatric & Adult Administrator/Crisis Worker role will include: Providing telephone information and support. Assisting in the administration and management process of an adult or child and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence. Supporting use of the colposcope and medical care, providing advocacy support for the patient and/or family, and ensuring a patient-centred service. Ensuring that a high standard of DNA decontamination is maintained between forensic cases (cleaning). Assisting patients and liaising with other agencies regarding the management of historic cases. About us
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first. Job responsibilities
This is a dual role with both Administrator and Crisis Worker responsibilities. You will be based at the Glade SARC, Bransford, Worcestershire. This is a Part-Time vacancy of 8 hours per week. Shift hours will be 9:00am - 5:00pm, Monday - Friday. There will also be the opportunity to pick up additional shifts as an out of hours Crisis Worker, on an on-call basis from 5:00pm to 9:00am. As an organisation that 'does the right thing', we believe you will be empowered to make a difference. Whilst the position may be based from one location, additional travel may be required, therefore a UK driving license is required for this role. Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e. We welcome applications for this Administrator/ Crisis Worker role from candidates with experience in care, social care, healthcare, and administration. Company Benefits
Enhanced sickness pay scheme Enhanced Maternity Pay after 1 year's service Advanced rota planning for better work-life balance 6 weeks annual leave Pension Scheme Bonus Scheme Life Assurance Employee Assistance Programme Long Service/Team of the Month Awards A range of accredited and CPD training courses and masterclasses Funding for higher education courses after one year's service Person Specification
Qualifications
Can drive and has access to a car 24/7 Female only applicants Please note, all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks. Experience
Experience of working with vulnerable adults and children. Knowledge and understanding of safeguarding children and adults. Knowledge and understanding of confidentiality. Work experience within an administration role; including data collection, excel spreadsheets, providing reports and manipulating data will be essential. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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