Advice Service Delivery Manager

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Full time
Location: Eastbourne
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Job offered by: Citizens Advice BANES
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Category: IT & Technology
Apply before 11.59pm on 7 February 2025. Job Summary

Location: Eastbourne Workplace: Hybrid working Contract: Fixed term contract, until 31 March 2026 Interviews will take place on 13 February 2025. About the Role

We have a vacancy for a new role managing our team of debt and benefits caseworkers and overseeing the quality of advice in our general advice service. We are looking for a dynamic individual with great communication skills, who is well-organised and able to manage competing demands in a busy environment. You will need a strong commitment to working in a team and enabling and supporting our staff to deliver excellent services to our clients. What We Can Offer You

We embrace individuals from all walks of life, encouraging everyone to bring their authentic selves to work every day. We understand the importance of balance and provide flexible working hours to accommodate your needs outside the workplace. We prioritise the health and wellbeing of our employees, recognising that wellness contributes to professional success. We offer a generous annual leave entitlement, an employer contributory pension scheme, and an employee assistance programme. We welcome applicants from all diverse backgrounds and are committed to building a workforce that reflects the diversity of the communities we serve.

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