Aftermarket Repairs Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Company Description John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries. Job Description We have a fantastic opportunity for an Aftermarket Repair Manager to join the team reporting to the Director, Gas Compression Super hubs. We're seeking a dynamic leader to spearhead the creation of our Refurbishment Team. In this pivotal role, you'll optimise and standardise processes to re-engineer aftermarket Dry Gas Seals across all service facilities. You'll not only manage a seamless transition across the UK but also expand this streamlined approach globally. By collaborating with cross-functional teams, you'll ensure our processes comply with legal and IP standards while driving results that exceed customer expectations. This role is based from our headquarters within Slough working Monday to Friday normal office hours. John Crane is an equal opportunity employer. We celebrate diversity and are committed to crafting an inclusive environment for all employees. Duties & Responsibilities

(not limited to) Develop and document a standard flow with all associated SOP to manage this process. Continue to develop a database of information required complying with legal and IP requirements. Work with Engineering, Commercial and Operational leads to deliver on time results to the customer. Provide leadership and direction to the team. Act as the liaison to the leadership team including Portfolio Director to inform progress, opportunities and roadblocks (including potential solutions). End to end execution of competitive timelines for customer product repair. Identification and removal (and escalation as a last resort) of blockers to the team. Qualifications Extensive experience within Dry Gas Seal product knowledge Previous experience within management/ project management Effective written and oral communication skills Able to take accountability and ownership

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