Allen Motor Group is currently looking to employ an Aftersales Advisor to join our Ford dealership in Rugby. Using your fantastic customer experience skills, you will keep the customer informed and consult on their vehicle's servicing, answering any questions or queries they may have.
As an Aftersales Advisor, you’ll have some key tasks and activities within your area of responsibility:
Updating customers on their vehicle and any potential work that needs to be done
Ensuring all recorded information is accurate and stored correctly
Booking vehicles into the workshop
Achieving set performance targets by upselling products
Ensuring adherence to all GDPR guidelines
This position is offered on
a 12-month Fixed Term Contract, 46.33 hour working week Monday – Friday & 1 in 3 Saturday’s, up to £28,000 basic salary and an OTE of £35,000
reporting to the Aftersales Manager. Do I need experience? No! While we welcome applications from those with a background in an automotive aftersales/service advisor role, we understand that everyone started without experience at some point. Therefore, we relish applications from people looking to begin their automotive career with us. The key attributes and skills we look for in candidates are: Excellent organisational and administrative skills A full UK driving licence Great attention to detail A background in customer service would be highly advantageous Experience using computer software systems Why Allen Motor Group? In addition to a highly attractive basic salary, commission and target-related bonus, we also offer a range of other benefits including: 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service Fantastic discounts on MOTs, services and parts Life assurance benefit, at no cost to yourself Discounted gym membership Retailer discount portal with discounts from some of the UK’s biggest retailers £500 refer a friend scheme Full training and support to develop and progress your career with Allen Motor Group At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters. To be considered for this opportunity please apply now.
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a 12-month Fixed Term Contract, 46.33 hour working week Monday – Friday & 1 in 3 Saturday’s, up to £28,000 basic salary and an OTE of £35,000
reporting to the Aftersales Manager. Do I need experience? No! While we welcome applications from those with a background in an automotive aftersales/service advisor role, we understand that everyone started without experience at some point. Therefore, we relish applications from people looking to begin their automotive career with us. The key attributes and skills we look for in candidates are: Excellent organisational and administrative skills A full UK driving licence Great attention to detail A background in customer service would be highly advantageous Experience using computer software systems Why Allen Motor Group? In addition to a highly attractive basic salary, commission and target-related bonus, we also offer a range of other benefits including: 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service Fantastic discounts on MOTs, services and parts Life assurance benefit, at no cost to yourself Discounted gym membership Retailer discount portal with discounts from some of the UK’s biggest retailers £500 refer a friend scheme Full training and support to develop and progress your career with Allen Motor Group At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters. To be considered for this opportunity please apply now.
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