Closing Date: 30/11/2024
We are looking for an experienced Aftersales Manager to join our new Nissan dealership coming soon to Kings Lynn. The successful candidate will be responsible for the day-to-day running of the workshop.
Responsibilities:
Lead and develop a team of highly skilled Technicians and Service Advisors. Ensure all customer vehicles are fully repaired and serviced according to manufacturer standards and within agreed time frames. Communicate with customers regarding repairs and any additional work required, providing excellent customer service. Maintain thorough knowledge of the complete product range and competitors. Provide guidance and training to team members to improve performance and ensure effective collaboration. Monitor and ensure the completion of all service and repair paperwork promptly, ensuring complete customer satisfaction. Allocate Technicians to jobs according to skillset. Ensure customer vehicles are handled with care and cleaned and valeted for handover at agreed time frames. Participate in continuous training for career progression. Benefits:
Pension scheme Life insurance Recommend a friend reward Staff discounts If you want to be part of the exciting, ever-expanding Desira Team celebrating a successful 50 years in the motor industry, apply today! Please complete the application form and upload it with your CV. Unfortunately, we are unable to consider your application without receiving both your completed application form and CV. Thank you for your assistance.
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Lead and develop a team of highly skilled Technicians and Service Advisors. Ensure all customer vehicles are fully repaired and serviced according to manufacturer standards and within agreed time frames. Communicate with customers regarding repairs and any additional work required, providing excellent customer service. Maintain thorough knowledge of the complete product range and competitors. Provide guidance and training to team members to improve performance and ensure effective collaboration. Monitor and ensure the completion of all service and repair paperwork promptly, ensuring complete customer satisfaction. Allocate Technicians to jobs according to skillset. Ensure customer vehicles are handled with care and cleaned and valeted for handover at agreed time frames. Participate in continuous training for career progression. Benefits:
Pension scheme Life insurance Recommend a friend reward Staff discounts If you want to be part of the exciting, ever-expanding Desira Team celebrating a successful 50 years in the motor industry, apply today! Please complete the application form and upload it with your CV. Unfortunately, we are unable to consider your application without receiving both your completed application form and CV. Thank you for your assistance.
#J-18808-Ljbffr
